Norwegian Speaking Customer Service Agent In Bulgaria
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Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.
CompensationThis range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: BGN42,000.00/yr
Responsibilities- Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services
- Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor
- Document all customer interactions accurately within the CRM system for quality assurance and future reference
- Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction
- Stay informed about product offerings, promotions, and company policies to assist customers effectively
- Participate in training and development opportunities to enhance your service capabilities and product knowledge
- Fluency in Norwegian (both written and spoken); proficiency in English is desirable
- Experience in customer service is preferred, ideally in a fast-paced environment
- Excellent communication and interpersonal skills, with a passion for providing outstanding support to customers
- Ability to handle challenging situations with patience and professionalism
- Proficiency in CRM systems and basic computer applications
- Willingness to relocate to Bulgaria and adapt to a new cultural environment
- A proactive attitude toward learning and personal development within the company
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More..
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