French Speaking Customer Experts for Mercedes-Benz
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Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in elevating professional careers through exclusive opportunities, including high-demand French-speaking jobs across Europe.
Job OverviewWe are seeking dedicated professionals to join our automotive team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This is a unique opportunity to represent a world-class automotive brand while enjoying a life-changing career move within one of the most exciting jobs in Greece.
Key Responsibilities- Act as the primary brand ambassador for Mercedes-Benz, providing unparalleled service to automotive clients
- Manage complex inquiries regarding vehicle technical support, luxury features, and service scheduling via multiple channels
- Ensure high levels of customer satisfaction by aligning solutions with the prestige and quality standards of the automotive industry
- Collaborate with international teams to troubleshoot concerns and provide guidance on new vehicle technologies
- Maintain detailed records in our CRM system to ensure seamless communication across the global automotive network
- Uphold the Mercedes-Benz legacy of excellence through proactive communication and professional problem-solving
- Native or fluent French (spoken and written) is mandatory for this role
- Valid EU passport or work permit allowing residency in Greece
- A genuine passion for the automotive industry and high-end client service
- Excellent communication skills and an ability to convey technical automotive concepts clearly
- Strong digital literacy and experience with professional customer interaction platforms
- Competitive Monthly Salary with 13th and 14th salaries paid annually
- Fully Paid Training programs to sharpen your automotive industry expertise
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package (flight,