Empleos actuales relacionados con Spanish/Portuguese speaking Customer Success Manager - Barcelona - LearnWorlds
-
Customer Success Manager
hace 21 horas
Barcelona, España Seequent A tiempo completoCustomer Success Manager (Fluent Portuguese, Spanish and good English) About Us At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.We build world‑leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical...
-
Customer Success Executive
hace 7 días
Barcelona, España BizAway A tiempo completo**About BizAway** Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech...
-
barcelona, España Seequent A tiempo completoA technology company is seeking a Customer Success Manager fluent in Portuguese and Spanish, with good English skills, based in Spain or Portugal. The role involves developing customer relationships, onboarding new accounts, and ensuring product satisfaction. Ideal candidates have 3+ years in customer success or similar fields, a degree is preferred, and...
-
Spanish-Speaking Client Success Specialist
hace 6 días
barcelona, España BizAway A tiempo completoA fast-growing travel tech company based in Barcelona is seeking a motivated Spanish-speaking Client Specialist. This role involves supporting clients through various processes, ensuring successful adoption of services, and identifying upsell opportunities. Qualifications include experience in customer success or
-
Customer Success Manager
hace 7 días
Barcelona, España Dynatrace A tiempo completoCompany Description Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 3000 employees worldwide. Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer...
-
Technical Customer Support with Portuguese
hace 7 días
Barcelona, España SiteMinder A tiempo completoTechnical Customer Support - Portuguese & Spanish. Fluent English We're looking for a customer service driven and technically minded Technical Customer Support Analyst to provide Level 1 technical assistance and support to SiteMinder customers in Portuguese and English, across Europe. Who we are We are the world’s leading guest acquisition platform for...
-
Customer Success Manager
hace 2 semanas
Barcelona, España Tungsten Automation A tiempo completo2 days ago Be among the first 25 applicants¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar".Job PurposeThe Customer Success Manager (CSM) works with our most strategic customers along with internal Tungsten Automation Corporation groups to build...
-
Hospitality SaaS Customer Success Manager
hace 3 días
barcelona, España D-EDGE A tiempo completoA digital solutions provider based in Barcelona is seeking a Customer Success Manager to manage a portfolio of French and Spanish-speaking clients. In this role, you will ensure client satisfaction and retention by providing guidance on the CRM platform. Ideal candidates should be fluent in French, Spanish, and English, possess strong organizational skills,...
-
Portuguese-speaking Customer Representative
hace 6 días
Barcelona, España Webhelp A tiempo completo**Advisor** **Location** - Barcelona, Spain**Language** - Portuguese*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a Portuguese-Speaking Customer Representative to join our exciting projects, with...
-
Customer Success Manager
hace 2 semanas
Barcelona, España Kofax A tiempo completoJob Purpose: The Customer Success Manager (CSM) works with our most strategic customers along with internal Tungsten Automation Corporation groups to build long-term relationships and drive customer success and satisfaction with Tungsten Automation Corporation Solutions, ensuring customers realize the full value of Tungsten Automation Solutions. The ultimate...
Spanish/Portuguese speaking Customer Success Manager
hace 2 semanas
Spanish/Portuguese speaking Customer Success Manager (Remote, Europe)2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Learning is the only human superpower. It's a gateway through which knowledge becomes a virtue, a value, a product, a skill, a prerequisite, a motive, and a competitive advantage.LearnWorlds' vision is to enable individuals, businesses, and communities to leverage the power of learning, improving lives and cultivating a brighter, more resilient future for everyone.Our mission is to stand out as the ultimate adaptable e-learning solution, tailored to meet the diverse, advanced and intricate business models of contemporary organizations.We are committed to delivering unmatched flexibility in our offerings, ensuring that businesses, individuals, and communities can effortlessly embrace knowledge empowerment as a cornerstone of their growth and success.The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell them on a B2B/B2C function. Today, LearnWorlds has c.11.000 customers in more than 150 countries and our team is fully remote. However, we also offer the option of working from the office for those who want to mix things up. We have offices in Athens, Crete, and Limassol.About The RoleWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. Your role as a Customer Success Manager will be to sustain business growth and profitability by maximizing value, as well as mediate between clients and LearnWorlds.ResponsibilitiesOnboard, provide training and resources to help new clients learn and make the most of our productProactively engage with customers post-implementation to understand evolving needs and challengesHandle and resolve customer requests and complaints, with the help of Customer Support and SalesConduct regular check-ins, monitor product usage and customer health, and provide solutions to enhance customer satisfactionHelp customers succeed with their course-selling or training business goalsIdentify high-risk clients that are likely to churn and come up with ways to minimize itIdentify opportunities for upselling or cross-selling to maximize revenue and customer valueCollect client feedback and communicate it with the Product and Product Design teams to drive product improvementsFocus on customer loyalty and build close long-term client relationshipsRequirementsAt least 2+ years of experience in Customer Success, Customer Training, Support, Sales or similar customer-facing rolesBS or BA degree in Business, Marketing, Communications, Computer Science or other related fieldsExcellent English communication and interpersonal skillsExcellent Spanish and/or Portuguese communication and interpersonal skillsTech-savviness and ability to learn new softwareHighly organised and able to multi-task with strong time management skillsSelf-driven and proactive natureKnowledge of customer success processesPassion for service, positive attitude, and a team playerCalm and fast problem-solverExcellent presentation skillsAdditional Skills That Could Set You ApartExperience in SaaS would make a huge differenceExperience in working with creators and digital entrepreneursSales or Business Development experience#J-18808-Ljbffr
