Customer Success Manager

hace 2 semanas


barcelona, España BrandBastion A tiempo completo

Mission & Impact BrandBastion is a leading AI-powered solution for social media engagement and brand protection. Our AI has been built, tested, and refined over a decade to ensure unmatched precision and scalability. As a Customer Success Manager, you're here to transform accounts by building strong relationships, understanding clients' business goals, and helping them achieve big picture outcomes. Your role is to shift conversations from support tickets to strategic business impacts. Success is measured by how much we help our clients reduce churn, increase efficiency, and drive growth through social engagement. What You'll Do Act as an Embedded Partner: Build trust, offer insights, and guide decision-making as a true extension of the client's team. Drive


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