Swedish customer support representative, Barcelona
hace 2 semanas
Are you passionate about delivering top-notch customer service? Were looking for a Customer Service Representative who is fluent in Swedish to join our dynamic team in Barcelona. This is your chance to make a difference by helping customers with their inquiries in a fast-paced and supportive environment.What Youll Do:Assist Customers: Handle incoming inquiries via phone, email, chat, and automated alerts, ensuring efficient and effective responses.Record Keeping: Maintain accurate records of interactions in our call management system, adhering to agreed SLAs for timely resolutions.Stay Updated: Keep your knowledge fresh on our products and services tailored to individual customer needs.Issue Escalation: Identify and escalate potential service issues to senior team members when necessary.Collaborate: Work with your team on special projects and provide coverage for colleagues as needed.Administrative Tasks: Manage holiday, sickness, and overtime records while participating in regular team meetings.What Were Looking For:Language Skills: C2/ fluent in Swedish, both verbal and written, with a good level of English (minimum B2).Experience: At least 1 year of customer service experience, preferably in technical support.Technical Knowledge: Advanced understanding of signal path connectivity, wireless networking, and music/audiovisual products.Customer Focus: Strong aptitude for customer service with excellent listening skills and the ability to address customer needs.Problem-Solving: Ability to take ownership of customer calls, progressing them to resolution or escalating when needed.What We Offer:Competitive Salary: Excellent remuneration package based on experience and performance.Work Hours: Monday to Friday, 09:00 AM - 06:00 PM.Dynamic Environment: Join a creative team with a positive and friendly atmosphere.Paid Leave: Enjoy 23 working days of paid annual leave.Career Development: Access to guidance and tools to help you reach your full potential.If you're ready to take on a new challenge in beautiful Barcelona, apply now and be part of our exciting journey
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Swedish Customer Support Representative Barcelona, Spain
hace 3 semanas
Barcelona, España Cross Border Talents A tiempo completoSwedish Customer Support Representative Barcelona, Spain Position: Customer Support RepresentativeLocation: Barcelona, Spain (On-site)Employment Type: Full-time Join our vibrant and supportive team in Barcelona! As a Customer Support Representative, you'll be the go-to person for helping customers resolve issues, provide excellent service, and ensure a...
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Swedish Customer Support Representative Barcelona, Spain
hace 2 semanas
Barcelona, España Cross Border Talents A tiempo completoSwedish Customer Support Representative Barcelona, Spain Position : Customer Support RepresentativeLocation : Barcelona, Spain (On-site)Employment Type : Full-time Join our vibrant and supportive team in Barcelona! As a Customer Support Representative , you'll be the go-to person for helping customers resolve issues, provide excellent service, and ensure a...
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Swedish customer support representative, Barcelona
hace 2 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAre you passionate about delivering top-notch customer service? Were looking for a Customer Service Representative who is fluent in Swedish to join our dynamic team in Barcelona. This is your chance to make a difference by helping customers with their inquiries in a fast-paced and supportive environment.What Youll Do:Assist Customers: Handle incoming...
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Swedish customer support representative, Barcelona!
hace 3 semanas
Barcelona, España Cross Border Talents A tiempo completoAre you passionate about delivering top-notch customer service? Were looking for a Customer Service Representative who is fluent in Swedish to join our dynamic team in Barcelona. This is your chance to make a difference by helping customers with their inquiries in a fast-paced and supportive environment.What Youll Do:Assist Customers: Handle incoming...
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Barcelona, España Cross Border Talents A tiempo completoCustomer Support Specialist Swedish Speaker in Barcelona, Spain Barcelona, Spain , Full-Time, Relocation Support Provided Are you passionate about delivering exceptional customer experiences? Do you speak Swedish fluently and dream of living in one of Europes most vibrant, sun-soaked cities? Join our dynamic Customer Support team in Barcelona, where...
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Barcelona, España Cross Border Talents A tiempo completoCustomer Support Specialist Swedish Speaker in Barcelona, Spain Barcelona, Spain , Full-Time, Relocation Support Provided Are you passionate about delivering exceptional customer experiences? Do you speak Swedish fluently and dream of living in one of Europes most vibrant, sun-soaked cities? Join our dynamic Customer Support team in Barcelona , where...
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Customer Service Representative
hace 2 semanas
Barcelona, España Webhelp A tiempo completo**Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...
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Customer Representative
hace 1 semana
Barcelona, España Webhelp A tiempo completo**Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding...
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Customer Representative
hace 2 semanas
Barcelona, España Webhelp A tiempo completo**Customer Service/Support** **Location** - Barcelona, Spain**Language** - English*** **Description**: - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding...
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Customer Service Representative
hace 2 semanas
Barcelona, España Webhelp A tiempo completo**Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding...