Remote SaaS Support Specialist

Hace 17 horas

valencia, España Q.Beyond Ibérica Jornada completa
NTT DATA is seeking a Customer Support Specialist for a fully remote, remote-first team. You will be the primary contact for customers, delivering exceptional support and guiding users through the platform.
The role requires fluent English and Spanish, strong problem-solving, and a proactive approach. You will collaborate with engineering and product teams, contribute to knowledge bases and FAQs, and help improve customer satisfaction and retention across our SaaS platform.
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