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Customer Support Team Lead

hace 2 semanas


Barcelona, España Preply Inc. A tiempo completo

A leading Ed-Tech company in Barcelona seeks a Customer Support Team Lead to enhance agent performance and foster growth within the team. Responsibilities include supporting team goals, planning activities, and improving key customer metrics. Ideal candidates will have 2+ years of experience in customer support leadership, the ability to make data-driven decisions, and be available for afternoon shifts and weekends.