Customer Experience Specialist with Dutch

hace 2 días

Valencia, España Wibit Consulting & Services (WibitCS) A tiempo completo

In collaboration, we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.

Location: Valencia, Spain

Employment type: Full-time (39h)

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

  • Communicate with customers through various channels such as phone, email, chat, and social media.
  • Showcase extraordinary communication skills such as listening, empathy, and personalization in every customer conversation.
  • Guide customers with their questions and ensure they are offered the right solution, leaving a big smile on their face.
  • Identify and address customer needs to escalate internally to improve and/or develop processes.
  • Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality, and productivity.
  • Maintain customer satisfaction and retention through impactful customer experience.

REQUIREMENTS:

  • Excellent Dutch (C2) speakers with C1 English level.
  • Smart and enthusiastic problem-solver with a keen eye for customer service.
  • Calm and empathetic when dealing with (difficult) customers.
  • Curious and love to investigate, using creative problem-solving skills to ensure customer satisfaction.
  • Target-driven and striving to exceed expectations.

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance.
  • Shifts between 9:00 and 23:00, with a preference for some people dedicated to the late-night shift (14:00 - 23:00).
  • Full-time contract of 39 hours per week.
  • Fully on-site (no remote work possibilities).
  • Being a part of a dynamic and international team (25+ nationalities).
  • Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and exciting team events.
  • High-performance culture to kickstart your career and potentially grow within the organization.
  • Support with Spanish administration.


Departamento: Information & Technology #J-18808-Ljbffr

  • Customer Experience Specialist With Dutch

    hace 4 días

    Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers through various channels...

  • Customer Experience Specialist With Dutch

    hace 2 días

    Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with customers through various channels...

  • Customer Experience Specialist With Dutch

    hace 2 meses

    Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with customers through various channels...

  • Customer Experience Specialist With Dutch

    hace 7 días

    Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with customers through various channels...

  • Customer Experience Specialist With Dutch

    hace 2 meses

    Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers through various channels...

  • Customer Experience Specialist B2B With Dutch

    hace 3 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project...

  • Customer Experience Specialist B2B with Dutch

    hace 3 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the...

  • Customer Experience Specialist B2B With Dutch

    hace 3 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project.This role varies from other similar positions by enabling the Specialist to take more responsibility over the project...

  • Customer Experience Specialist with Dutch

    hace 6 días

    Valencia, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers through various channels...

  • Customer Experience Specialist B2B With Dutch

    hace 3 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project...

  • Customer Experience Specialist

    hace 4 semanas

    Valencia, España David Kennedy Recruitment A tiempo completo

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Experience Specialist to join their offices in Valencia and to support...

  • Customer Experience Specialist B2B with Dutch

    hace 4 semanas

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the...

  • Customer Experience Specialist

    hace 3 semanas

    Valencia, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary. DUTIES AND...

  • Dutch Customer Experience Specialist In Valencia

    hace 1 semana

    Valencia, España Cross Border Talents A tiempo completo

    Dutch Customer Experience Specialist in Valencia! Job Openings for Dutch Customer Experience Specialist in Valencia!About the job Join Our Team as a Customer Experience Specialist in Valencia!Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment Type: Full-time (39 hours)Compensation: Competitive base salaryAre you passionate about...

  • Customer Experience Specialist

    hace 1 mes

    Valencia, España Grow-Talent.Com A tiempo completo

    Grow-talent.com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with...

  • Customer Experience Specialist

    hace 2 días

    Valencia, España Grow-Talent.Com A tiempo completo

    Grow-talent.Com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with...

  • Customer Experience Specialist

    hace 1 mes

    Valencia, España Grow-Talent.Com A tiempo completo

    Grow-talent.Com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with...

  • Customer Experience Specialist

    hace 2 días

    Valencia, España Grow-Talent.com A tiempo completo

    Grow-talent.com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: ...

  • Customer Experience Specialist

    hace 3 días

    Valencia, España Helloprint A tiempo completo

    .Ready for a once in a lifetime adventure in Valencia?Do you want to work in sunny Valencia and become part of our super dynamic team?Then our HelloPrint adventure is your adventure!Meet the most ambitious scale-up in Europe today.From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service.As we are growing, we are looking...

  • Dutch Customer Experience Specialist In Valencia

    hace 1 mes

    Valencia, España Cross Border Talents A tiempo completo

    Join Our Team as a Customer Experience Specialist in Valencia!Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment Type: Full-time (39 hours)Compensation: Competitive base salary________________________________Are you passionate about delivering exceptional customer service? Join our dynamic team in Valencia as a Customer Experience...