Engineering Operations Technician, DCC Communities

Engineering Operations Technician, DCC CommunitiesJob ID: | Amazon Data Services, Inc.Join our dynamic team and become a critical guardian of technological infrastructure As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities which includes stand‑by diesel generators and related fuel systems, and three‑phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers, pumps, and motors.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers, servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain— and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.Key job responsibilitiesDaily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availabilityMonitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)Perform rack installs and rack decommissioning within internal SLAPerform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipmentTechnical writing to support change management programMonitor daily work requests, manage to resolution, and execute projects from conception to completionOn‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationWork schedule changes depending on specific site needs; shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.Role may support more than one location/sitePhysical RequirementsWillingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:Regularly lift and/or move up to 39 pounds independentlyParticipate in group lifts for 40+ poundsMaintain balance and perform construction tasks while on a ladderRegularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into positionWork in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.Essential RequirementsAbility to travel to or commute between data center locations as neededWillingness to temporarily work at alternative sites during training periods or until assigned facility is operationalTravel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needsA day in the life: This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including standby diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, wet cell batteries, and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamDiverse Experiences—AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.Work/Life BalanceWe value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Basic Qualifications2+ years of Microsoft Office products and applications experience2+ years of electrical and mechanical experienceAbility to work on a flexible schedule including days, nights, and/or weekendsPreferred QualificationsExperience working in a data center or mission‑critical facility (example: hospital, military facility, public safety facility, etc.)Associate or higher education in related fieldExperience with reading and writing procedures, technical documents, and engineering drawingsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/yr in our lowest geographic market up to $152,700/yr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.This position will remain posted until filled. Applicants should apply via our internal or external career site.Important FAQs for current Government employees: