Lead UX Researcher, AI-Driven Product Strategy
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Manychat is seeking a Staff UX Researcher to lead high‑impact, domain‑driven research that informs product strategy for a customer‑centric AI automation platform. You will own the research agenda, mentor other researchers, and collaborate across product, design, and data science to deliver durable insights.
You will present to C‑level leaders, influence planning and roadmaps, and ensure ethical handling of participants and data while scaling the research practice across teams.
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