Customer Success Agent
hace 3 días
Company descriptionAre you passionate about helping clients succeed in a digital, hybrid, and AI-driven world? At ClearPeople, we deliver Atlas, our award-winning Intelligent Knowledge Platform built on Microsoft 365, empowering organizations to democratize knowledge and create connected, productive work environments.As demand for Atlas grows, we’re expanding our Customer Success team We’re looking for a highly engaging, proactive Customer Success Agent (CSA) to help our clients unlock the full value of Atlas post-implementation.What You’ll Do:Be the first point of contact for client users, guiding them to get the most from Atlas.Deliver hands-on service desk support and targeted training, both reactively (service tickets) and proactively (knowledge base, training sessions).Collaborate with Implementation Consultants and escalate technical queries as needed.Continuously master new Atlas features and deliver training to clients.Contribute to our knowledge base and help shape processes for a growing Customer Success team.What We’re Looking For:Proven experience in a service desk or customer success role, preferably in a Microsoft 365 environment.Excellent written and verbal English communication skills.Experience with Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook) and Microsoft Azure; certifications are a plus.Adaptability to keep-up with quickly changing technologies like AI.Experience with AI or supporting AI products will be seen as a plusStrong organizational, troubleshooting, and problem-solving skills.Experience with Zendesk is a plus.Flexibility to support clients across UK, Europe, UAE, and US time zones.Why ClearPeople?Fully remote, inclusive, and supportive ‘One Family’ culture.37.5-hour work week, Monday to Friday, with 25 days paid holiday.Opportunity to shape the future of digital workplaces and grow your career.Ready to make an impact? Apply now and help our clients thrive with Atlas
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Customer Success Manager para Ebolution
hace 3 días
Castro, España Hanbai.io A tiempo completoCustomer Success Manager — EbolutionEbolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida.Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución.Iniciamos una nueva etapa...
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Customer Success Manager
hace 6 días
Castro, España Applivery A tiempo completoSenior Customer Success Manager (CSM) – Mobile Device Management (MDM)Madrid, Spain | HybridOur platform brings together what is usually fragmented across multiple tools: app distribution, endpoint provisioning, device security, and compliance; From deploying apps and enforcing security policies to managing devices at scale, Applivery enables IT teams to...
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Vice President of Customer Success
hace 3 semanas
O Castro, España Prosperity A tiempo completoAbout the CompanyPuede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.My client is a well-established, international B2B technology business operating in a subscription-based model, supporting enterprise customers across multiple European markets. The company is in a...
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Customer Success Executive
hace 7 días
Castro, España INFINNI A tiempo completoWe are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. We're a technology company reimagining how creators...
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Customer Success Manager
hace 1 día
Castro e Marzán, España INFINNI A tiempo completoAbout Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated....
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Customer Success Agent
hace 3 semanas
O Castro, España Angel Aligner A tiempo completoIMPORTANT : only CVs in English will be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.¿No sabe con seguridad qué...
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Project Manager Customer Success
hace 3 semanas
O Castro, España Orquest - Retail Smart Planning A tiempo completoAbout Us:Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest’s mission statement is "Every customer must be a reference and success”...
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Project Manager Customer Success
hace 2 semanas
Castro e Marzán, España Orquest - Retail Smart Planning A tiempo completoAbout Us:Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest's mission statement is "Every customer must be a reference and success" drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and...
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Customer Care Agent with German
hace 1 día
Castro e Marzán, España Barkibu • Pet Health Insurance A tiempo completoWhat's Barkibu? Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support...
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(fluent German) Customer Support Consultant
hace 3 días
Castro, España Barkibu • Pet Health Insurance A tiempo completoBarkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support necessary for a joyful...