Project Manager Customer Success
hace 1 semana
About Us:Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest’s mission statement is "Every customer must be a reference and success” drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and support.That's why we're looking to recruit an outstanding Project Manager to join the Customer Success Team.In this role, you will be responsible for managing CS department projects: identifying objectives, completing work plans, and monitoring them.Your Key ResponsibilitiesResponsible for Customer Success projects, adding value to every interaction, from onboarding to renewals, retentions, cross-sell, etc...Identify growth opportunities and optimize existing and potential channels.Develop customized strategies adapted to each client and context, responding to the client's business objectives.Work with the product team to adapt the product to the customer's needs.Ensure the projects are implemented within contractual obligations and regulatory requirementsPrioritizing and managing team tasks to ensure client commitments are met.Build strong relationships with stakeholders and focus on their satisfaction to manage the customer relationship.Analyze customer adoption and usage of the product and offer strategic advice on maximizing and increasing results by utilizing the solution effectively.Establish and monitor business KPIs using the appropriate tools for proper measurement.Achieving established goals through continuous optimization of results.Develop dashboards for analyzing and interpreting results.Required Skills and ExperienceExperience working as a Project Manager for at least 5 yearsin software development and/or solution deployment projects.Previous experience in customer experience/success or equivalent.Professional level in French, English and Spanish.Able to meet deadlines and tasks effectively.Why join usThe flexible compensation plan includes a base + variable salary. Medical and dental insurance in addition to your income as well as other benefitsBecause people are our most important asset, so we take good care of our team. xcskxlj Because you will be surrounded by an inspiring international team of smart, open-minded, and passionate professionals.Because we offer flexibility, trust, and ownership: We’re strong believers that what matters most are results: flexible schedule & hybrid working
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Project Manager Customer Success
hace 1 día
Castro e Marzán, España Orquest - Retail Smart Planning A tiempo completoAbout Us:Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest's mission statement is "Every customer must be a reference and success" drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and...
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Vice President of Customer Success
hace 1 semana
O Castro, España Prosperity A tiempo completoAbout the CompanyPuede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.My client is a well-established, international B2B technology business operating in a subscription-based model, supporting enterprise customers across multiple European markets. The company is in a...
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Strategic Customer Success Manager
hace 7 días
Castro, España Serrala A tiempo completoBarcelona, Spain (hybrid)Contract: full time / indefiniteLanguage(s): German (native speaker) and English (C1)Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications.Our solutions streamline all working capital-related...
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Manager, Customer Experience
hace 1 semana
Castro, España Namencis Education A tiempo completoManager, Customer Experience/Success – Namencis EducationComo Manager, Experiencia en Namencis Education tendrás la responsabilidad de garantizar una experiencia excelente para el alumno y elevar la reputación del grupo. La misión del rol es coordinar los equipos de atención al alumno, impulsar actividades que enriquezcan su experiencia y construir un...
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Manager, Customer Experience
hace 2 semanas
castro, España Namencis Education A tiempo completoManager, Customer Experience/Success – Namencis Education Como Manager, Experiencia en Namencis Education tendrás la responsabilidad de garantizar una experiencia excelente para el alumno y elevar la reputación del grupo. La misión del rol es coordinar los equipos de atención al alumno, impulsar actividades que enriquezcan su experiencia y construir un...
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Salesforce Project Manager
hace 1 semana
Castro, España Omega CRM, A Merkle Company A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager.La siguiente información tiene como objetivo proporcionar a los posibles...
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Manager, Customer Experience
hace 1 semana
Castro e Marzán, España Namencis Education A tiempo completoManager, Customer Experience/Success – Namencis EducationComo Manager, Experiencia en Namencis Education tendrás la responsabilidad de garantizar una experiencia excelente para el alumno y elevar la reputación del grupo. La misión del rol es coordinar los equipos de atención al alumno, impulsar actividades que enriquezcan su experiencia y construir un...
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Salesforce Project Manager
hace 6 días
Castro e Marzán, España Omega CRM, A Merkle Company A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager. Main duties: Provide support in the pre-sales tasks of assigned accounts:...
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Senior Clinical Trial Project Manager
hace 2 semanas
Castro, España RBW Consulting A tiempo completoJob Title: Senior Clinical Project Manager Fully Remote Company: Mid-sized CRO (400-500 employees) Therapy Areas: Rare Disease, Cell Therapy, and Oncology (phases I – III)RBW Consulting are partnered with a mid-sized CRO with 400-500 employees worldwide that are looking for a Senior PM to join their European project management group. This hire will have...
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Customer Success Agent
hace 1 semana
O Castro, España Angel Aligner A tiempo completoIMPORTANT : only CVs in English will be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.¿No sabe con seguridad qué...
