Customer Onboarding and Success Manager

hace 2 días

Madrid, España Grow-Talent.com A tiempo completo

Grow-Talent.com is searching for an French speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.

Position: Customer Onboarding and Success Manager

Hybrid from Dublin (3/2)

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES:

  • Develop and maintain strong partner relationships within your designated territory.
  • Manage accounts directly to consistently surpass quarterly and annual sales targets.
  • Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
  • Onboard new, high-quality suppliers within your assigned region.
  • Stay well-versed in technical integrations with software partners to offer effective support to clients.

REQUIREMENTS:

  • Native or fluent in French (C1 level), with strong proficiency in both written and spoken communication.
  • 1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
  • Demonstrated success in consistently surpassing goals and targets.
  • Experience with online marketplaces or SaaS platforms is a plus.
  • Proven ability to effectively manage a pipeline of leads or a book of business.
  • Proficient in CRM software, particularly in managing leads and opportunities.
  • Excellent communication and presentation skills.
  • Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
  • Exceptional time management and prioritization skills.
  • Comfortable working at both strategic and tactical levels in fast-paced, ambiguous environments.
  • Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.

OFFER:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Comprehensive healthcare coverage
  • Career development opportunities and tuition reimbursement
#J-18808-Ljbffr

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