HubSpot CRM Specialist

Wall Street English is looking for a HubSpot CRM Specialist to join our Marketing team in Barcelona, Spain. Reporting to the CRM Product Manager, you will be responsible for working directly with our Franchise partners and corporate businesses as a valued resource and trusted advisor, helping their business grow by leveraging their CRM platform and associated MarTech tools. You will be a creative problem solver, have a consultative approach, and a deep and thorough knowledge of how HubSpot works and its integration capabilities. What You Will Be Doing Master HubSpot and CRM Tools Develop a deep knowledge of HubSpot software to remove technical barriers for our partners. Help partners exploit a variety of tools within HubSpot and through integrations to improve performance. Serve as a role model and trusted advisor on the team, showcasing ownership of even the most complex CRM issues. Support and Advise Partners Partner with customers to effectively resolve issues and instill best practices. Identify high-value business problems and scope solutions to address them. Motivate and guide partners in adopting CRM solutions to drive business growth. Collaborate Across Teams Work with Product, Technology, and Data teams to diagnose and fix software issues. Identify opportunities to enhance the CRM product experience for customers. Collaborate cross-functionally within Wall Street English to engage customers more deeply with HubSpot CRM. Drive Continuous Improvement Apply innovative solutions through process design and creative problem-solving. Ensure data integrity and accuracy across CRM and integrated tools. Recommend and implement improvements using internal and external features, including AI where relevant. Your Profile 3–5 years working with HubSpot (Pro or above Marketing, Sales, and Service Hubs) with strong applied knowledge of core features Experience with SaaS solutions, AI, and third-party CRM integrations Customer success experience Bachelor’s degree Fluent in English Nice to Have HubSpot certifications (e.g., HubSpot CRM, HubSpot Automation) are highly regarded Ideally proficient in other languages, i.e., Spanish, Italian, Chinese, Arabic Experience working across different countries in Europe, Asia, or LATAM What Makes You Successful in This Role Organized and proactive: Excellent time management and organizational skills, able to manage multiple priorities, thrive in a dynamic environment, and take ownership of challenging scenarios to resolution. Curious and innovative: Eager to learn, grow, and contribute new ideas; motivated by problem-solving and creative solutions, including using AI; self-motivated and consistently curious. Effective communicator and customer-focused : Strong communication and writing skills- clear, concise, friendly, and professional; motivated by interacting with partners worldwide. Technically adept : Comfortable with software concepts, technical troubleshooting, and applying technical and strategic thinking to solve high-value business problems. Commitment to Diversity, Equity & Inclusion We foster a work environment that is inclusive as well as diverse, where we reflect our customers and students, and where our people can be themselves. We do not discriminate on the basis of gender, race, national origin, religion, age, disability, gender identity or reassignment, sexual orientation, or any other characteristics or categories protected by specific Company employment policies or applicable laws. Equal Opportunity for Candidates with Disabilities (Spain) Our company is committed to equal opportunities and especially welcomes applications from candidates in Spain with a recognized disability of 33% or more. Selected candidates may be asked to provide proof of a recognized disability (33% or higher) after the selection process. Any disability-related information provided will be treated confidentially and used solely for recruitment purposes, in accordance with data protection laws. Hybrid Work Schedule 2 days in the office, 3 days working from home. The office is located in Barcelona’s city center. With Wall Street English you will go further. We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Built to be the best, by the best, our highly-qualified teachers, personal coaches, immersive classes and proven method mean guaranteed results. Founded in 1972, Wall Street English is one of the leading global English language education companies. We've taught more than 3 million students in more than 40 territories around the world. Now our premium learning offer is available online, in-person or a mix of both. With Wall Street English you will go further. Take a look at what some of our employees say about working with us: Find Your Future. Find Your Home.