Associate Director, EEE Standards, Process

hace 5 días

Barcelona, España Healthcare Businesswomen’s Association A tiempo completo

Join Novartis as Associate Director, EEE Standards, Process & Training and drive the development, implementation, and continuous improvement of global standards, end-to-end processes, and training strategies for External Expert Engagement (EEE). Reporting to the Senior Director, EEE Excellence, you will ensure policies, procedures, and engagement models are consistently aligned with Novartis compliance requirements and business needs across Global and International Medical Affairs. You will lead the creation of scalable training and knowledge management solutions to build stakeholder capabilities, support audit-readiness, and foster operational excellence enterprise-wide. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Maintain and update enterprise-wide standards, guidelines, and processes for external expert engagement, ensuring alignment with legal, regulatory, and internal compliance requirements. Provide input and maintain, in cooperation with legal and compliance, policies, standards, and guidelines to ensure clear ground rules and defined roles for HCP and HCO engagements. Contribute to governance forums and audits by ensuring documented process adherence and continuous improvement. Design and manage global training content and delivery strategy for GMA/IMA EEE stakeholders, including onboarding, systems training, and process refreshers. Oversee the creation of toolkits, job aids, FAQs, and training modules in collaboration with internal teams and external vendors. Deliver training sessions and support localisation or business unit adaptation as needed, capturing feedback and iterating learning solutions. Collaborate with colleagues and stakeholders to identify areas of improvement in engagement workflows and user experience. Serve as a key partner to Operations, Legal, Compliance, and IT/Systems teams to align training and standards with execution and systems functionality. Master’s degree in Life Sciences, Business, Legal, or a related discipline; additional certifications in process excellence, training, or digital systems (e.g., Lean, Agile, Lean Six Sigma) are a plus. Excellent organisational and project management skills. Sound experience in pharmaceutical compliance/governance environment. External vendor management experience. Excellent English language skills, both written and spoken. Change management skills to sustain a culture of high ethical standards and compliance, with strong tolerance for ambiguity and willingness to challenge. Experience developing effective working relationships with internal and external stakeholders, with strong negotiation skills and organisational awareness. Agility, Agility, Clinical Practices, Cross-Functional Collaboration, Data Analysis, Drug Development, Employee Development, Healthcare Sector Understanding, Health Sciences, Influencing Skills, Innovation, Inspirational Leadership, Integrated Evidence Generation, Medical Affairs, Medical Communication, Medical Education, Patient Care, People Management, Pharmaceutics, Priority Disease Areas Expertise, Product Launches, Product Strategy, Real World Evidence (RWE), Regulatory Compliance, Research Methodologies {+ 3 more} #

  • Associate Director, EEE Standards, Process

    hace 2 semanas

    Barcelona Center Gran Via, España Novartis A tiempo completo

    Job Description Summary Join Novartis as Associate Director, EEE Standards, Process & Training and drive the development, implementation, and continuous improvement of global standards, end-to-end processes, and training strategies for External Expert Engagement (EEE). Reporting to the Senior Director, EEE Excellence, you will ensure policies, procedures,...

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    hace 1 semana

    Barcelona, España Healthcare Businesswomen’s Association A tiempo completo

    Job Description SummaryJoin Novartis as Associate Director, EEE Standards, Process & Training and drive the development, implementation, and continuous improvement of global standards, end-to-end processes, and training strategies for External Expert Engagement (EEE). Reporting to the Senior Director, EEE Excellence, you will ensure policies, procedures, and...

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    hace 1 semana

    Barcelona, España Healthcare Businesswomen’s Association A tiempo completo

    Job Description SummaryA continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.Join Novartis as Associate Director, EEE Standards, Process & Training and drive the development, implementation, and continuous improvement of global standards, end-to-end processes, and training...

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