Head of Training Services
hace 5 días
COMPULSORY TRAININGMaximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar. Complementary training in maintenance management, occupational risk prevention, customer service and quality is highly valued.REQUIRED EXPERIENCE~5 to 8 years of experience in supervisor positions or head of technical service, maintenance or after-sales in the industrial/metallurgical sector and/or preferably within the mobile elevating personnel platform sectorExperience in team management and project coordination.Experience working with ERP systems (SAP, Oracle, Navision, etc.) and service management tools.LANGUAGESSpanish level C1 in effective competenceCatalan level C1 in effective competitionMinimum English level B2-C1 – Technical EnglishFrench level B1 or higher (recommended)SKILLS & KNOWLEDGEOrganizational and time and resource management skills.Communication, organization, and planning skills.Responsible, organized, dynamic and methodical person.Leadership and ability to motivate teams.Ability to train and develop talent within the teamCustomer orientation.Ability to negotiate and resolve conflicts.Management of maintenance management software and CRM.Strategic vision and orientation to results.TRAINING TO BE PROVIDED BY THE COMPANYEpicor software and/or fulfillment softwareTraining in occupational risk prevention in the workplaceTraining in labor processesMAIN FUNCTIONSSupervision, control and management of the personnel in charge: administrative staff and mechanicsAssignment of tasks and supervision of the same.Coordination with the documentation administration department for the invoicing of interventions or management of guarantees.After-sales service management: coordinating customer service, technical support and incident resolution.Management and planning of customer portfolio, maintenance contracts, repairs and breakdowns.Telephone and/or personal customer service.Permit management, current legal regulations to be complied with, etc...Development and implementation of new strategies and procedures to ensure efficient and high-quality technical service: monitoring programs, surveys and continuous improvement actions.Identify areas for improvement and make data-driven decisions to improve team performance and customer satisfaction.For IPAF trainers onlyManagement and planning of IPAF courses.Provide IPAF training and/or courses. xcskxljCoordination with the IPAF federation to update regulations, procedures, etc.Manage IPAF audits.#J-18808-Ljbffr
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Deputy Head of Training
hace 1 semana
Barcelona, España BAA Training A tiempo completoWe promise a highly challenging field and wide scope of responsibilities, which will initially cover: - Performing instructor meetings; - Performing instructor standardization sessions and training; - Following up on training related matters; - Communicating with training planners to secure a smooth and compliant customer journey; - Development of the...
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Deputy Head of Training
hace 2 semanas
Barcelona, España BAA Training A tiempo completoJoin us to leave a significant sign of quality in pilot training! **We promise a highly challenging field and wide scope of responsibilities, which will initially cover**: - Health and safety of the workforce. - Carrying out and attaining the mission and the goals of the business unit managed. - Development of a superior workforce. - Development of the...
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Head of Training Services
hace 2 semanas
Barcelona, España TIME Manufacturing Company, Inc. A tiempo completoCOMPULSORY TRAININGRecuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.Technical or Higher Engineeringin branches such as Mechanical, Industrial, Metallurgy or similar.Complementary training inmaintenance management,occupational risk prevention, customer serviceandqualityis highly...
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Deputy Head of Training
hace 1 semana
Barcelona, España Chapman Freeborn A tiempo completoWe promise a highly challenging field and wide scope of responsibilities, which will initially cover: - Performing instructor meetings; - Performing instructor standardization sessions and training; - Following up on training related matters; - Communicating with training planners to secure a smooth and compliant customer journey; - Development of the...
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Head of Global Training
hace 1 semana
Barcelona, España Perk A tiempo completoAbout Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...
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Head of Global Training
hace 1 semana
Barcelona, España Perk A tiempo completoAbout Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...
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Head of Consulting Services
hace 2 semanas
Barcelona, España Metaculus A tiempo completoAbout MetaculusAsegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.Metaculus is a leading public forecasting platform, dedicated to providing trusted insights on complex, global challenges. We offer forecasting services and decision support tools to organizations tackling critical issues such as...
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Head of Consulting Services
hace 2 semanas
Barcelona, España Metaculus A tiempo completoAbout Metaculus Metaculus is a leading public forecasting platform, dedicated to providing trusted insights on complex, global challenges. We offer forecasting services and decision support tools to organizations tackling critical issues such as geopolitical risk, frontier AI, and global public health, helping them harness forecasting and collective...
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Head of Training Services
hace 5 días
Barcelona, España Gracia101 Talent Solutions A tiempo completoWe are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery.Key ResponsibilitiesDesplácese...
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Head of care
hace 2 semanas
Barcelona, España TIME Manufacturing Company, Inc. A tiempo completoCOMPULSORY TRAININGRevise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar.Complementary training in maintenance management , occupational risk prevention, customer service and...
