Guest Service Agent

Hace 2 días

zaragoza, aragón, España MVCI Holidays S.L Jornada completa
SUMMARY

Greets customers, responds to switchboard telephone calls and maintains client and tour records according to MVCI standards.

ESSENTIAL JOB FUNCTIONS
  • Guarantees Guest Experience Program (meet & greet customers) according to internal guidelines.
  • Reconfirms bookings with clients on morning of presentation.
  • Greets and collects invitations from tours, seats clients and ensures completion of client sheets were necessary.
  • Provides refreshment to tours as needed.
  • Administers the Sales line, together with sales management, taking into