Guest Service Agent
Hace 2 días
zaragoza, aragón, España
MVCI Holidays S.L
Jornada completa
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SUMMARY
Greets customers, responds to switchboard telephone calls and maintains client and tour records according to MVCI standards.
ESSENTIAL JOB FUNCTIONS- Guarantees Guest Experience Program (meet & greet customers) according to internal guidelines.
- Reconfirms bookings with clients on morning of presentation.
- Greets and collects invitations from tours, seats clients and ensures completion of client sheets were necessary.
- Provides refreshment to tours as needed.
- Administers the Sales line, together with sales management, taking into