Customer Service Representative
hace 18 horas
Join to apply for the Customer Service Representative role at PortwestPORTWEST , a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative for Italian markets , in our office in Errentería, The Basque Country, Spain, on a full-time contract, reporting to the Customer Service Team Lead. Founded in 1904, Portwest has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We’re on a mission to become the world’s most requested PPE and Safety Wear Brand.Job SummaryAs Customer Service Representative, you will act as a point of contact for Portwest customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate.Key ResponsibilitiesAssist Portwest customers in a specific region with general queriesRespond to all queries in a timely fashion in accordance with agreed KPIsProvide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delaysUtilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholdersUpdate internal systems with record of customer interactions, communications and complaintsCommunicating and coordinating with colleagues as necessaryProvide feedback on efficiency of customer service processGather intel on common flaws or problems and co-ordinate feedback to relevant department to stop future issues from happeningRequirementsPrevious customer service experience (e.g., retail, hospitality, call centers).Fluency in Italian is essential, both written and spoken.Good level of English is essential.Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systemsExperience working with customersPositive and proactive attitudeCompany AwardsGreat Place To Work 2024Private Irish Business of the year – Export Industry Awards 2025Silver Ecovadis Sustainability Rating 2025Applicants must have a right to live and work in the relevant jurisdiction.Portwest is an equal opportunity employer. All applicants will be considered for employment without attention to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesApparel & Fashion#J-18808-Ljbffr
-
Customer Service Representative
hace 2 semanas
Bilbao, Vizcaya, España Portwest A tiempo completoPORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position ofCustomer Service Representative for Italian markets, in our office in Errentería, The Basque Country, Spain, on a full-time contract, reporting to the Customer Service Team Lead.Founded in 1904, Portwest has become one of the fastest...
-
Spanish Customer Service Representative
hace 6 días
Bilbao, España Cross Border Talents A tiempo completoTHIS IS A RELOCATION JOB TO GREECE. THERE IS NO PERMANENT ACCOMMODATION PROVIDED. Location: Athens, Greece. Work Model: On-site Required Languages: Spanish + English Gross Salary: 1.045 Euros + productivity bonuses. About the Role: We are hiring a Spanish-speaking Customer Service Representative to support an international brand in Athens, Greece We are...
-
Spanish Customer Service Representative
hace 1 semana
Bilbao, Vizcaya, España Cross Border Talents A tiempo completoTHIS IS A RELOCATION JOB TO GREECE.THERE IS NO PERMANENT ACCOMMODATION PROVIDED.Location: Athens, Greece.Work Model: On-site Required Languages: Spanish + English Gross Salary: 1.045 Euros + productivity bonuses.About the Role: We are hiring a Spanish-speaking Customer Service Representative to support an international brand in Athens, Greece We are...
-
Customer Service Representative
hace 1 semana
Bilbao, España UsaSurveyJobBoard A tiempo completoCustomer Service Representative (Part Time)Earn from Home Panelist Program - Customer Service Representative - Data Entry Clerk - Job from Home & Part-timeWe are currently searching for on-line support in our work from home Panelist Program. This is a legit possibility for someone who enjoys sharing opinions regarding products, services and also trends in...
-
Customer Service Representative para El ámbito
hace 2 semanas
Bilbao, España Wolters Kluwer A tiempo completoEn Wolters Kluwer, somos líderes en el mercado en servicios y soluciones de información. Ayudamos a profesionales de finanzas, contabilidad y empresas de todos los tamaños a aumentar su productividad, consiguiendo mejores resultados gracias a nuestros flujos de trabajo optimizados a través de la tecnología y guiados por nuestra amplia experiência en el...
-
Customer Service Representative para El ámbito
hace 9 horas
Bilbao, España Wolters Kluwer A tiempo completoEn Wolters Kluwer, somos líderes en el mercado en servicios y soluciones de información. Ayudamos a profesionales de finanzas, contabilidad y empresas de todos los tamaños a aumentar su productividad, consiguiendo mejores resultados gracias a nuestros flujos de trabajo optimizados a través de la tecnología y guiados por nuestra amplia experiência en el...
-
Italian-Speaking Customer Service Specialist
hace 18 horas
Bilbao, España Portwest A tiempo completoA global leader in safety wear is seeking a Customer Service Representative for the Italian markets based in Errentería, Spain. This full-time role involves acting as a point of contact for customers, providing timely support and resolving queries. The ideal candidate will have previous customer service experience and fluency in Italian and English. Strong...
-
Customer Service
hace 2 semanas
Bilbao, España Qualis Consultores A tiempo completo**Descripción**: QUALIS SELECCIONA PARA TECNIMOEM CUSTOMER SERVICE Tecnimoem Care S.L. es una empresa industrial del sector sociosanitario ubicado en Viana, Navarra. Con un catálogo en continuo desarrollo y principalmente centrado en camas, grúas y sillas de baño para el ámbito geriátrico y domiciliario. Tecnimoem lleva varios años experimentando un...
-
Bilbao, España Cross Border Talents A tiempo completoCustomer Support Advisor for Booking Icelandic + English Hybrid/Barcelona If you're empathetic, a good listener, and solution-oriented, this role is a great fit! Responsibilities: Support international travelers and accommodation partnersHandle inquiries via email and phoneProvide clear information on payments, services, and technical issuesFollow processes...
-
Bilbao, España Cbtalents A tiempo completoGerman speaking Support Center Representative Remote in Spain Job Openings German speaking Support Center Representative Remote in SpainAbout the job German speaking Support Center Representative Remote in Spain Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)Remote from anywhere in mainland Spain (excluding islands) or...
