Trilingual Technical Support Specialist
hace 3 días
Trilingual Technical Support Specialist Working directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service. Key Responsibilities Oversee end-to-end management of technical incidents via phone support. Promptly resolve technical issues, collaborating with cross‑functional teams. Analyze requirements, offering effective solutions for client needs. Ensure compliance with Service Level Agreements in all client interactions. Clearly communicate technical information to diverse audiences. Efficiently manage tickets, prioritizing based on urgency and impact. Collaborate with internal teams to elevate and resolve high‑priority issues. About You You're organized, independent and proactive, and have taken an active interest in your work. You demonstrate empathy and a strong sense of customer relationship. You have good analysis capacities and enjoy problem‑solving. You're good at verbal and written communication. You know how to explain technical issues to any person you're talking to, regardless of their technical knowledge. You master the network domains, VoIP, TCP/IP, internet, etc. You're versatile, thorough and can quickly get to grips and understand the solutions/tools that you'll be working with. You are fluent in Spanish, French and English. Knowledge of the Zendesk, Jira and Salesforce tools is appreciated. Why Join Ringover? Opportunity to make a real impact in a fast‑growing SaaS company expanding across Europe. To work in an ambitious company with an exciting product and project. To be surrounded by an international, multicultural, and dynamic team. IMPORTANT: To apply for this position, you must be authorized to work in Spain (NIE, residence in Spain, etc.). We invite you to follow Ringover’s Linkedin to stay up to date with all the latest company news. With just two clicks, you’ll become part of the Ringover Community—don’t miss out With equal qualifications, all our positions are open to people with disabilities. #J-18808-Ljbffr
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Trilingual Tech Support Specialist
hace 18 horas
Barcelona, España Ringover France A tiempo completoA growing SaaS company in Barcelona is seeking a Trilingual Technical Support Specialist to join their team. This role involves managing technical incidents, resolving client issues, and ensuring excellent customer service. The ideal candidate will be fluent in Spanish, French, and English and possess strong problem-solving abilities. You'll work with a...
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Trilingual Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Ringover A tiempo completoAs an Trilingual Technical Support Specialist, working directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service.Key Responsibilities :Oversee end-to-end management of technical...
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Trilingual Technical Support Specialist
hace 2 días
Barcelona, España Ringover France A tiempo completoTrilingual Technical Support SpecialistWorking directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service.Key ResponsibilitiesOversee end-to-end management of technical incidents...
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German Technical Support Specialist in Barcelona
hace 3 días
Barcelona, España Cross Border Talents A tiempo completoGerman Technical Support Specialist in Barcelona Job Openings German Technical Support Specialist in Barcelona About the job German Technical Support Specialist in Barcelona Step into the Role of a Technical Customer Support Specialist! Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the...
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Spanish-Speaking Technical Support Specialist
hace 1 semana
Barcelona, España CBT A tiempo completoJob Title: Spanish-Speaking Technical Support Specialist – Join Cross Border Talents in Barcelona Location: Barcelona, SpainEmployment Type: Full-Time About Cross Border Talents:At Cross Border Talents, we specialize in connecting top talent with the world's most innovative companies. As a global leader in recruitment and technical support, we're committed...
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Technical Support Specialist: Hydrocolloids
hace 18 horas
Barcelona, España GFIC A tiempo completoA specialist ingredients company is seeking a Technical Support Specialist to provide market-focused product recommendations and hands-on customer support. The ideal candidate has a degree in Food Science or a related field and at least 5 years of experience in food applications. This role offers the opportunity to work in a collaborative environment with...
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Remote Technical Support Specialist
hace 2 semanas
Barcelona, España Werfen A tiempo completoJob SummaryOverseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential technical knowledge to support customers and field staff with high-quality service.Key Accountabilities• Resolve Escalated...
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Barcelona, España Cross Border Talents A tiempo completoA leading technical support company in Barcelona seeks a German Technical Support Specialist to provide exceptional customer service. You will assist clients with technical issues via phone, email, and chat, and work collaboratively in a dynamic environment. Ideal candidates should have strong German and English skills, technical support experience, and a...
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Spanish-Speaking Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España CBT A tiempo completoJob Title: Spanish-Speaking Technical Support Specialist – Join Cross Border Talents in BarcelonaLocation: Barcelona, SpainEmployment Type: Full-TimeAbout Cross Border Talents:At Cross Border Talents, we specialize in connecting top talent with the world's most innovative companies. As a global leader in recruitment and technical support, we're committed...
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Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Epson Europe B.V. A tiempo completoJob description:Your mission:Do you have experience with troubleshooting printers?Enjoy training and providing technical support to partners and customers?If so we would love to hear from youHere at Epson we are looking for a Level 2 Technical Support Specialist to join our team in Barcelona (hybrid working). You'll provide troubleshooting, problem...
