Trilingual Technical Support Specialist
hace 2 semanas
Trilingual Technical Support SpecialistWorking directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service.Key ResponsibilitiesOversee end-to-end management of technical incidents via phone support.Promptly resolve technical issues, collaborating with cross‑functional teams.Analyze requirements, offering effective solutions for client needs.Ensure compliance with Service Level Agreements in all client interactions.Clearly communicate technical information to diverse audiences.Efficiently manage tickets, prioritizing based on urgency and impact.Collaborate with internal teams to elevate and resolve high‑priority issues.About YouYou're organized, independent and proactive, and have taken an active interest in your work.You demonstrate empathy and a strong sense of customer relationship.You have good analysis capacities and enjoy problem‑solving.You're good at verbal and written communication.You know how to explain technical issues to any person you're talking to, regardless of their technical knowledge.You master the network domains, VoIP, TCP/IP, internet, etc.You're versatile, thorough and can quickly get to grips and understand the solutions/tools that you'll be working with.You are fluent in Spanish, French and English.Knowledge of the Zendesk, Jira and Salesforce tools is appreciated.Why Join Ringover?Opportunity to make a real impact in a fast‑growing SaaS company expanding across Europe.To work in an ambitious company with an exciting product and project. To be surrounded by an international, multicultural, and dynamic team.IMPORTANT: To apply for this position, you must be authorized to work in Spain (NIE, residence in Spain, etc.). We invite you to follow Ringover’s Linkedin to stay up to date with all the latest company news. With just two clicks, you’ll become part of the Ringover Community—don’t miss out With equal qualifications, all our positions are open to people with disabilities.#J-18808-Ljbffr
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Trilingual Technical Support Specialist
hace 2 semanas
Barcelona, España Ringover A tiempo completoTrilingual Technical Support Specialist at Ringover FranceAs a Trilingual Technical Support Specialist, you will work directly with the Support Team Lead to ensure smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service.Key ResponsibilitiesOversee end-to-end...
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Trilingual Tech Support Specialist
hace 2 semanas
Barcelona, España Ringover France A tiempo completoA growing SaaS company in Barcelona is seeking a Trilingual Technical Support Specialist to join their team. This role involves managing technical incidents, resolving client issues, and ensuring excellent customer service. The ideal candidate will be fluent in Spanish, French, and English and possess strong problem-solving abilities. You'll work with a...
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Trilingual Technical Support Specialist
hace 1 semana
Barcelona, España Ringover A tiempo completoAs an Trilingual Technical Support Specialist, working directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service. Key Responsibilities : Oversee end-to-end management of...
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Global Trilingual Tech Support Expert
hace 2 semanas
Barcelona, España Ringover A tiempo completoA fast-growing SaaS company in Barcelona is seeking a Trilingual Technical Support Specialist to resolve technical incidents and support client requests. The ideal candidate must be fluent in Spanish, French, and English, with strong analytical and communication skills. Responsibilities include managing technical tickets, collaborating with teams to resolve...
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Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Epson A tiempo completoTechnical Support Specialist - Large Format PrintingJob Location: Barcelona,SpainWorkplace: HybridJob Function: Service & SupportRequisition ID: 354Your mission:Do you have experience with troubleshooting printers?Enjoy training and providing technical support to partners and customers?If so we would love to hear from youHere at Epson we are looking for a...
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Remote Technical Support Specialist
hace 2 días
Barcelona, España Werfen A tiempo completoJob SummaryOverseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential technical knowledge to support customers and field staff with high-quality service.Key Accountabilities• Resolve Escalated...
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Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Epson Europe B.V. A tiempo completoYour mission:Do you have experience with troubleshooting printers?Enjoy training and providing technical support to partners and customers?If so we would love to hear from youHere at Epson we are looking for a Level 2 Technical Support Specialist to join our team in Barcelona (hybrid working). You'll provide troubleshooting, problem resolution, customer...
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Spanish-Speaking Technical Support Specialist
hace 2 días
Barcelona, Barcelona, España CBT A tiempo completoJob Title: Spanish-Speaking Technical Support Specialist – Join Cross Border Talents in BarcelonaLocation: Barcelona, SpainEmployment Type: Full-TimeAbout Cross Border Talents:At Cross Border Talents, we specialize in connecting top talent with the world's most innovative companies. As a global leader in recruitment and technical support, we're committed...
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Remote Technical Support Specialist
hace 3 días
Barcelona, España Werfen A tiempo completoJob Summary¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Overseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential...
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Remote Technical Support Specialist
hace 1 semana
Barcelona, España Werfen A tiempo completoJob Summary¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar".Overseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical...
