Head of Student Experience
hace 7 días
Join to apply for the Head of Student Experience role at TripleTen TripleTen is an award‑winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. We offer bootcamps in Software Engineering, Quality Assurance (QA), Cybersecurity, UX/UI Design, Data Analytics and Data Science across the USA and LATAM. About the role We’re looking for a hands‑on Head of Student Experience to build and optimize critical operational processes across retention, refunds, support, and student success. This role requires a strong operator who can balance operational efficiency with high‑quality service delivery. You will establish transparent systems, manage budgets, and drive measurable improvements in key metrics while ensuring a superior student journey. What you will do Ensure high‑quality student experience across the full journey. Define and maintain standards for support quality, communication, and student satisfaction (CSAT/NPS); oversee consistent escalation and intervention processes. Build operational infrastructure for retention and refunds. Establish clear processes, track refund rates and monthly
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Head of Student Experience
hace 6 días
Madrid, España TripleTen A tiempo completoJoin to apply for the Head of Student Experience role at TripleTenTripleTen is an award‑winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. We offer...
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Head of Student Experience
hace 2 semanas
Madrid, España TripleTen A tiempo completoTripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. We offer bootcamps in Software Engineering, Quality Assurance (QA),...
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Head of Student Experience
hace 3 días
Madrid, España TripleTen A tiempo completoTripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies career mentoring resume and portfolio preparation and we guarantee employment after the course. We offer bootcamps in Software Engineering Quality Assurance (QA) Cybersecurity UX /...
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Head of Student Experience
hace 3 días
Madrid, España TripleTen A tiempo completoTripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies career mentoring resume and portfolio preparation and we guarantee employment after the course. We offer bootcamps in Software Engineering Quality Assurance (QA) Cybersecurity UX /...
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Head of Student Experience
hace 2 semanas
Madrid, Madrid, España TripleTen A tiempo completoTripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. We offer bootcamps in Software Engineering, Quality Assurance (QA),...
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Head of Student Experience
hace 7 días
madrid, España TripleTen A tiempo completoAn online education platform is seeking a Head of Student Experience to enhance student engagement and success. The ideal candidate will oversee operational processes related to retention, support, and refunds while managing team transitions and driving performance metrics. This role offers a remote contract with competitive compensation and the autonomy to...
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Junior Manager, Student Experience
hace 2 semanas
Madrid, España IE University A tiempo completoOverviewAre you interested in joining a dynamic and international team of professionals to transform education? IE University’sStudent Experienceis looking for aJunior Managerto join its team! The Junior Manager - Student Experience will play a key role in shaping and delivering outstanding student engagement initiatives across the IE community. Working...
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Junior Manager, Student Experience
hace 1 semana
Madrid, España Irish Examiner A tiempo completoOverview Are you interested in joining a dynamic and international team of professionals to transform education? IE University Student Experience is looking for a Junior Manager to join its team! The Junior Manager – Student Experience will play a key role in shaping and delivering outstanding student engagement initiatives across the IE community. Working...
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Junior Manager, Student Experience
hace 2 semanas
Madrid, España Irish Examiner A tiempo completoOverview Are you interested in joining a dynamic and international team of professionals to transform education? IE UniversityStudent Experienceis looking for aJunior Managerto join its team!TheJunior Manager – Student Experiencewill play a key role in shaping and delivering outstanding student engagement initiatives across the IE community. Working within...
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Director, Education
hace 7 días
Madrid, España IE University A tiempo completoOverview: Are you interested in joining a dynamic and international team of professionals to transform education? IE University's **Student Experience**is looking for an **Director of Education and Student Experience**to join its team! We are seeking a highly skilled **Director of Education and Student Experience** to join our team and support the...
