Director, Education

Overview:
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's **Student Experience**is looking for an **Director of Education and Student Experience**to join its team

We are seeking a highly skilled **Director of Education and Student Experience** to join our team and support the strategic initiatives of the Vice Provost’s Office reporting to the Vice Provost of Education and Student Experience. This role is central to driving the design, coordination, and implementation of key projects that enhance the academic journey, strengthen student engagement, academic integrity, and reinforce a people-first culture across the institution.

**Why IE University?**

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

**Our Purpose**

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.

**Our People**

At IE we are:

- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge Champions

We are looking for a person to join a full-time position in **Madrid - IE Tower.**

**Responsibilities**:
**Your role as a Director of Education and Student Experience will involve**:

- Strategic Project Leadership: Lead the planning, execution, and monitoring of major initiatives (e.g. _Academic Integrity system, Academic Development projects, student feedback systems, etc._).
- Cross-Functional Collaboration: Work closely with academic departments (Schools, faculty, etc.), Student Experience and Services, IT, and other stakeholders to ensure smooth coordination, integration, and impact of projects.
- Student-Centric Design: Embed student voice and needs into project design, implementation, and evaluation to foster engagement, belonging, and academic success.
- Performance Monitoring: Establish and track KPIs to assess the effectiveness of initiatives, ensuring continuous improvement and accountability. Synthesize data from multiple surveys to generate actionable insights and develop KPIs that measure progress toward institutional goals.
- Innovation & Improvement: Identify opportunities for innovation in teaching, learning, and student services, and pilot initiatives that advance excellence and differentiation.
- Communication & Change Management: Develop clear communication and change management strategies to engage faculty, staff, and students in institutional projects.
- Reporting & Advisory: Provide regular updates, insights, and recommendations to the Vice Provost and leadership teams to inform strategic decision-making.
- Culture of Excellence: Contribute to the development of a people-first, service-oriented culture across IE, ensuring students, staff, and faculty are actively connected to IE’s values.

Qualifications:
**To thrive in this role, you should possess the following qualifications**:

- Master’s Degree.
- Knowledge of the academic world, higher education administration, and the national and significant international experience and experience of cultural diversity.
- At least 10 years professional experience.
- Proven organizational, problem-solving skills, project and team management skills.
- High level of communication and inter-personal skills.

Unleash your full potential and make an impact. The next move is yours
- At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process._