Customer Service Representative with High Level of Norwegian Language Skills

hace 4 semanas


Barcelona, España CPM International A tiempo completo
Customer Service Representative Opportunity
CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
About Our Client
Our client is committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide. They are recognized for their top results in sustainability, social responsibility, diversity, and innovation. We are recruiting exceptional customer service representatives to deliver first-class service to our customers.
Key Responsibilities
  • Collaborate with consumers to answer product information requests and resolve queries in a professional manner
  • Analyze customer problems and offer individual solutions
  • Provide an omnichannel service to consumers via telephone, email, chat, and social media
  • Develop a sound understanding of the products and services offered by our client
  • Embody our company values and act as a brand ambassador

Requirements
  • Fluent Norwegian language skills with exceptional grammar and spelling skills
  • High level of English language proficiency (written and spoken)
  • Genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
  • Professional outlook and proactive approach to problem-solving

Benefits
  • Part-time position (20 hours/week)
  • Hybrid work model: 4 days per month at the office / training / rest from home
  • Training: 2 weeks
  • Office location: Barcelona (La Sagrera)
  • DKV dental insurance
  • Best-in-class people engagement activities and programs
  • Ongoing training and development
  • Employee Assistance Program
  • Employee Benefits Club
  • Option to sign-up for Discounted Private Health Insurance
  • Referral Program


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