Onboarding Team Lead

Hace 12 horas

barcelona, cataluña, España Factorial Jornada completa

Factorial is seeking an Onboarding Specialist Team Lead for Small Accounts to guide an international team, scale onboarding via AI-powered workflows, and collaborate with Sales, Product, and CX for smoother onboarding. You will drive talent development and build scalable processes that improve retention and time-to-value for clients.

The role emphasizes leadership in a high-volume SaaS environment, with a focus on automation, async communication, and a culture that values rapid learning and

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