Field Service Engineer

Are you a driven engineering professional looking to make a real impact in a dynamic, innovative company?Join our team in Madrid as a Field Service Engineer, where you will be a member of the Spain & Portugal Service group, with focus on providing professional and suitable after-sale support to the Emerson Automation Solutions Customer base for all PWS Systems (power and water systems), including support for first line maintenance and repair services, site installation, commissioning and start-up. The Field Service Engineer is responsible for executing this work in accordance with the Emerson standards of safety and quality.If this sounds like an interesting job for you, we welcome your applicationResponsibilitiesCustomer Support - assist customers in the resolution of Emerson Automation Solutions product and application problems, predominantly for our Ovation Control System:Act as first customer contact during project warranty and after warranty period as a team member or independentlyPerforms investigation, troubleshooting, resolution and recommendation to issues identified in customer installation in a range of current Ovation products, third party connectivity products, cyber security products, working independently or under minimum supervisionIndependently performs services on site, as well as remotely, scheduled services and on-call servicesExecutes DCS migrations, evergreens, service and other KOB3 projects independently or under minimum supervisionWhere necessary initiate and coordinate support from the Emerson Regional/Global Support Centers.Participate on the On-call rotationCommissioning Support – act as commissioning Lead Engineer to carry out installation/commissioning.Sales Support - assist Sales Engineers in the demonstration of Emerson Automation Solutions products to potential customers and to provide guidance in product application and after sales serviceWorking Environment - be flexible to work throughout Spain & Portugal territory and abroad and work unsociable hours including weekends to support customers.Safety Systems - carry out work on Safety Instrumented Systems (SIS) to Emerson procedures.Project Execution - develop and implement product/system configuration changes at site to meet customer requirements.Customer Training - Provide on-site customer training in the application, service and operation of Emerson Automation Solutions products.Safety - Adhere to the company’s and customer HSEQ standards at all times.Who You AreYou are passionate about delivering real value and always act with integrity. You enjoy working in dynamic environments and constantly challenge yourself to achieve better resultsQualificationsDegree in an engineering discipline, such as mechanical / electrical, computer science or control systems. (Minimum technical College level).Minimum 5 years of experience as a Service or Instrument Engineer in a process control / power plant environment with a particular emphasis on installation, commissioning and start-up.Have a good understanding and experience of safety systemsStrong communication skills and technical competencies in line with job responsibilities.Fluent in Spanish and English –written and spoken.Car driving license and availability to travelPreferred QualificationsExperience in power generation processes will be an advantage.Experience in repair and servicing of Ovation Control System will be an advantageA good understanding of C&I theory including Control loop configuration and tuningBenefitsAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.#J-18808-Ljbffr