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We are hiring German or French speaking Technical Support Specialist to join our team of tech enthusiasts assisting customers to get the best out of their Autodesk products. We are hiring German or French speaking Technical Support Specialist to join our team of tech enthusiasts assisting customers to get the best out of their Autodesk products. The workplace type for this role is hybrid, presence in the office is required based on our needs. Reporting to a Technical Support Manager, you will be part of a team of technical support specialists. You will resolve customer issues reported to Autodesk via phone, web, online forums, and other channels, and document your findings for our Knowledge Base. When needed, you will support our product development teams with information required for product improvement. To best meet the customer needs you will use your excellent German skills but also English or other languages that you are familiar with. What we have to offer : awesome products, trustful and sustainable relationships with our customers, a fantastic compensation package, training and great opportunities to support your career growth. All of this while you will work for a market-leading, global software company that helps create the future Responsibilities Assist Autodesk customers on a variety of issues and questions Minimum Qualifications Advanced/Native level of German or French is mandatory Excellent written and spoken English Experience using building design software (preferably Autodesk software) Familiarity with Autodesk Revit or BIM 360 or Autodesk Construction Cloud products Learn More About Autodesk Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We take great pride in our culture here at Autodesk – it's at the core of everything we do. Salary is one part of Autodesk's competitive compensation package. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Are you an existing contractor or consultant with Autodesk?
