Customer Support Specialist
hace 18 horas
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support RepresentativesRequirements and skills Experience as a Customer Support Specialist or similar CS roleFamiliarity with our industry is a plusExperience using help desk software and remote support toolsUnderstanding of how CRM systems workExcellent communication and problem-solving skillsMulti-tasking abilitiesPatience when handling tough casesBSc in Information Technology or relevant diploma#J-18808-Ljbffr
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Customer Support Specialist
hace 3 días
Barcelona, Barcelona, España Hero A tiempo completoYour Ownership? As a Customer Support Specialist, you will join the Ops team, whose overall mission is to deliver the best user experience across our various services. This includes onboarding and supporting our merchants throughout their use of our solutions.Are you ready for this thrilling challenge? As a Customer Support Specialist, your missions will be...
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Customer Support Specialist
hace 2 semanas
Barcelona, España EG Hire Global A tiempo completoCustomer Support Specialist Join EG Hire Global to work as a Customer Support Specialist. The role is based in Greece and offers remote or on‑site options. Languages We're Hiring For Good English Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish Benefits Competitive salary and performance bonuses Paid...
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Customer Support Specialist Sofia, Bulgaria
hace 18 horas
Barcelona, España Velenosi&Meredith A tiempo completoWere Hiring: Customer Support Specialist (Dutch English) - Sofia BulgariaAre you fluent in Dutch and English and passionate about helping people? Join our team in Sofia as a Customer Support Specialist where you'll assist users of a global brand and ensure an outstanding service experience in a fast‑paced multicultural environment.In this on‑site role...
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Customer Support Specialist
hace 2 semanas
Barcelona, España EG Hire Global A tiempo completoJoin to apply for the Customer Support Specialist role at EG Hire Global . Job Description We’re hiring Customer Support to join international teams based in Greece, with remote or on-site options available. Languages We’re Hiring For Good English and one of the following: Dutch French German Italian Polish Norwegian Czech Portuguese Spanish Swedish...
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Customer Support Specialist
hace 4 semanas
Barcelona, España Multi-Wing A tiempo completoCustomer Support Specialist – Order Processing, Planning & Logistics ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. About Multi-Wing Multi-Wing is a fast-growing, multinational company at the forefront of the ventilation and HVAC industry. With a strong focus on innovation, operational...
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Customer Support Specialist
hace 2 semanas
Barcelona, España EG Hire Global A tiempo completoJoin to apply for the Customer Support Specialist role at EG Hire Global . We're hiring Customer Support to join international teams based in Greece, with remote or on-site options available. Good English and one of the following: Dutch French German Italian Polish Norwegian Czech Portuguese Spanish Swedish Finnish Danish Competitive salary and performance...
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Customer Support Specialist
hace 4 días
Barcelona, España Webfleet A tiempo completoCustomer Support Specialist (German Speaker)Join to apply for the Customer Support Specialist (German Speaker) role at WebfleetWe are looking for a full‑time Customer Support Specialist with a passion for technology. In this role you will work in a dynamic team of 12 colleagues dedicated to the Central region (DACH/Nordics) at our office in Barcelona and...
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Croatian Customer Support Specialist
hace 18 horas
Barcelona, España Cross Border Talents A tiempo completoA leading recruitment agency is seeking Croatian-speaking customer support specialists in vibrant Barcelona, Spain. As a customer support specialist, you will be the first contact for Croatian-speaking customers, providing exceptional service and troubleshooting issues. We're looking for enthusiastic individuals with a positive, team-oriented attitude and...
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Customer Support Specialist
hace 1 semana
Barcelona, España Velenosi & Meredith Consulting A tiempo completoAbout the job Customer Support Specialist (Dutch + English) - Sofia, Bulgaria Are you fluent in Dutch and English and passionate about helping people? Join our team in Sofia as a Customer Support Specialist , where you'll assist users of a global brand and ensure an outstanding service experience in a fast-paced, multicultural environment. In this on-site...
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Spanish-Speaking Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Sniptech A tiempo completoSpanish-Speaking Customer Support Specialist Based in Barcelona NeededSnip Tech is seeking a Spanish-speaking, Barcelona-based Customer Support Specialist for a dynamic client-facing role. You will be responsible for managing customer tickets, escalating them to the appropriate departments, and overseeing ticket handling procedures across different...
