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Dutch Speaking Customer Service Representative

hace 2 semanas


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Dutch Speaking Customer Service Representative Location: Athens, GreeceSchedule: Monday -Sunday, 08:00 00:00 (rotational shifts)Salary: 1,500  Euro gross per month About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers relocation support, paid training, and the opportunity to gain valuable international experience while living in one of Europe's most vibrant cities. You will play a key role in delivering excellent customer service by assisting users with booking-related inquiries and ensuring a smooth, positive experience across all communication channels. What You'll Do Customer Support: Handle customer inquiries via phone, email, and chatBooking Assistance: Support customers with reservations, changes, cancellations, and paymentsProblem Solving: Resolve customer issues efficiently and professionallyQuality & Accuracy: Ensure accurate documentation and compliance with proceduresHigh-Volume Interaction: Manage multiple customer interactions daily with empathy and careTeam Collaboration: Work closely with colleagues to maintain high service standards What You'll Bring Language Skills: C1/C2 level of Dutch and good level of EnglishCustomer-First Mindset: Strong communication and problem-solving skillsExperience: Previous customer service or hospitality experience is a plusFlexibility: Willingness to work rotating shiftsProfessionalism: Calm, solution-oriented approachTeam Spirit: Comfortable working in a multicultural environment Perks and Benefits Relocation Support: Assistance with moving to Greece and settling in AthensCompetitive Salary: 1,500  Euro gross per monthPaid Training: Full onboarding and continuous supportInternational Work Environment: Multicultural and inclusive workplaceCareer Development: Build valuable customer service experienceLifestyle Opportunity: Live and work in sunny Athens