Dutch Speaking Customer Service Representative

hace 2 semanas

Alicante, España Essence Coaching Group A tiempo completo

Dutch Speaking Customer Service RepresentativeLocation: Athens, GreeceSchedule: Monday – Sunday, 08:00–00:00 (rotational shifts)Salary: 1,500 Eurogross per monthAbout the JobAre you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers relocation support , paid training, and the opportunity to gain valuable international experience while living in one of Europe’s most vibrant cities.You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels.What You’ll DoCustomer Support: Handle customer inquiries via phone, email, and chat.Booking Assistance: Support customers with reservations, changes, cancellations, and payments.Problem Solving: Resolve customer issues efficiently and professionally.Quality & Accuracy: Ensure accurate documentation and compliance with procedures.High‑Volume Interaction: Manage multiple customer interactions daily with empathy and care.Team Collaboration: Work closely with colleagues to maintain high service standards.What You’ll BringLanguage Skills: C1/C2 level of Dutch and good level of English.Customer‑First Mindset: Strong communication and problem‑solving skills.Experience: Previous customer service or hospitality experience is a plus.Flexibility: Willingness to work rotating shifts.Professionalism: Calm, solution‑oriented approach.Team Spirit: Comfortable working in a multicultural environment.Perks and BenefitsRelocation Support: Assistance with moving to Greece and settling in Athens.Competitive Salary: 1,500 Eurogross per month.Paid Training: Full onboarding and continuous support.International Work Environment: Multicultural and inclusive workplace.Career Development: Build valuable customer service experience.Lifestyle Opportunity: Live and work in sunny Athens.#J-18808-Ljbffr

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