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hace 2 días

Madrid, España Applivery A tiempo completo

Senior Customer Success Manager (CSM) – Mobile Device Management (MDM)Madrid, Spain | HybridAbout AppliveryApplivery helps modern organizations simplify, secure, and scale how they deploy applications and manage devices across their workforce.Our platform brings together what is usually fragmented across multiple tools: app distribution, endpoint provisioning, device security, and compliance; all in one centralized solution.From deploying apps and enforcing security policies to managing devices at scale, Applivery enables IT teams to operate with clarity, speed, and control.Based in Madrid, Applivery is trusted by organizations worldwide that need enterprise-grade reliability with startup agility. We build technology that solves real operational pain for IT, Security, and Compliance teams.About the roleWe’re looking for a Senior Customer Success Manager to own and grow a portfolio of strategic MDM accounts.This is not a support role. You will be the ultimate owner of Net Revenue Retention (NRR), acting as a long‑term strategic partner to enterprise customers. You’ll guide them from onboarding and technical deployment to optimization, expansion, and renewal.This role is designed for someone highly autonomous, comfortable in complex SaaS environments, and fluent in the realities of MDM, endpoint security, and enterprise IT governance.What you will doOwn the end-to-end customer lifecycleManage a portfolio of high‑value MDM customers across multiple industries.Act as the primary point of contact from onboarding to long‑term adoption and scale.Lead QBRs, renewal cycles, expansion conversations, and strategic

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