Remote Network Support Engineer

Hace 21 horas

palencia, castille and león, España Alten Delivery Centre Spain Jornada completa
NTT DATA is hiring a Networking Remote Field Service Engineer (L1) to operate in-region and deliver professional remote technical support to clients by identifying and resolving incidents. The role aims to restore service efficiently, drive incidents to resolution, and ensure SLA adherence across all requests and resolutions.
The candidate will work with knowledge articles, monitor service delivery, and coordinate with stakeholders to diagnose errors, implement remedies, and provide detailed
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