Senior Customer Success Manager
hace 2 días
About Us: INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. The Role: We are seeking an experienced and dynamic Senior Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner. Please note that this is only open to candidates based or willing to relocate to the Canary Islands You'll be responsible for: Relationship Management: Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww's products and services. Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs. Customer Journey Management: Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience. Train and educate clients on new features, enabling them to fully utilize our platform's capabilities and bring more OnlyFans creators to Inflinni. Internal Collaboration: Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships. Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements. Reporting and Metrics: Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key
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(Senior) Customer Success Manager
hace 2 días
Granada, España INFINNI A tiempo completoWe’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines...
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Customer Success Manager
hace 1 día
Granada, España Unit4 A tiempo completo**Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...
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Customer Success Manager
hace 2 días
Granada, España Guesty A tiempo completoGuesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos...
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Customer Success Manager
hace 5 días
Granada, España Unit4 A tiempo completo**Company Description** We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...
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Customer Success Manager
hace 2 semanas
Granada, España Unit4 A tiempo completo**Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...
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Customer Success Manager
hace 2 semanas
Granada, España Unit4 A tiempo completo**Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...
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Senior Process Manager Customer Service
hace 2 semanas
Granada, Granada, España BESTSECRET Group A tiempo completoBESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand...
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Senior Associate
hace 1 día
Granada, España Alight A tiempo completoI. GENERAL INFORMATION Role Profile Job Level 2 - Senior Associate - Operations Reporting To Job Level 3 - Service Manager - Operations Direct Reports None II. ROLE DESCRIPTION Overall objective of the Role To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that...
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Fraud Prevention
hace 2 semanas
Granada, España BESTSECRET Group A tiempo completoA leading online fashion retailer in Granada seeks a Senior Process Manager for Customer Service specializing in Fraud Prevention & Compliance. You will strategize fraud detection, ensure GDPR adherence, and lead process improvement projects. The ideal candidate has 5+ years in customer service or fraud prevention, with strong analytical skills and the...
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Senior Manager Hx
hace 5 días
Granada, España Alight A tiempo completoThe hrX Exchange Senior Manager, under Application Services, will be responsible for the hrX Exchange Technical Implementation and Support organization, both in its setup and evolution, in close collaboration with the different hrX managers that report to him/her, ensuring effective management and putting the balcony view on the services we...
