Global IT Support I
hace 1 semana
Global IT Support I Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the system must be tested by an independent testing facility. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service to more than 700 jurisdictions worldwide. The Global IT Support I position is a technology generalist role in the IT team and is responsible for ensuring courteous and professional IT end user support is delivered to all employees and clients in their local office. Tasks include setting up, maintaining, and upgrading hardware and software for end user devices, responding to end user needs and to a variety of IT Tickets in a timely fashion. In addition, this role is tasked with asset management, escalation of issues, and assisting global team members when they need assistance. This position will effectively support the IT team by focusing on the following: Responds to all issues in the IT ticket tracking system in a timely fashion Assists IT personnel in other locations with resolving end user issues Performs installations and resolves end user support issues within the LAN/WAN environments Provides hands on training, training materials and documentation for IT applications and/or equipment to employees, when necessary Works with Department leaders to gain an understanding of the business need for changes, modifications or new systems to be implemented Provides weekly reports to the IT Manager regarding workload, open projects and issuesSchedules bi-annual auditing of all Company issued laptops Responsible for upholding network security measures set by Company policies Maintains a knowledge of remote access products Bachelor’s Degree in Information Technology or a related technical discipline is required; Certification, formal training, experience or demonstrated competency may be evaluated and considered in lieu of the educational requirements Certification, formal training, education or demonstrated competency be evaluated and considered in lieu of the experience requirements Must possess relevant technical skills/certifications in the systems or area specified by management Must have a working knowledge of network topology and remote access devices Must have the ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of this position Must have the ability to communicate, both orally and in writing, with internal and external parties Must have the ability to handle and organize multiple projects and deadlines Must demonstrate a high degree of attention to quality, details, and correctness Certification, formal training, education or demonstrated competency in a technical discipline may be evaluated and considered in lieu of the experience requirements Gaming Laboratories International (GLI) is a gaming company.Any of our employees may be required to obtain a gaming license within one or all the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license. it is intended to identify major responsibilities and requirements of the job.
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Global IT Support I
hace 1 semana
barcelona, España Gaming Labs International A tiempo completoPosted Wednesday, January 7, 2026 at 11:00 PM Global IT Support I Who We Are… Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the system must be...
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Global IT Support I
hace 1 semana
Barcelona, España Gaming Labs International A tiempo completoPosted Wednesday, January 7, 2026 at 11:00 PMGlobal IT Support IWho We Are…Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the system must be tested...
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Global IT Support I
hace 1 semana
barcelona, España Gaming Labs International A tiempo completoA leading gaming testing firm located in Barcelona is seeking a Global IT Support I professional to provide comprehensive IT assistance to employees. The successful candidate will need a Bachelor’s degree in Information Technology and at least three years of experience in IT support. Responsibilities include troubleshooting end user issues, managing...
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Global IT Support Specialist — Barcelona
hace 2 semanas
Barcelona, España UserTesting A tiempo completoA global technology company in Barcelona is seeking an IT Support Specialist to manage support requests and contribute to IT projects. The ideal candidate has 3+ years in IT support, familiarity with enterprise tools like Zendesk and Jira, and is fluent in English and Spanish. You will handle onboarding, resolve tickets, and manage logistics. Join a diverse...
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Bilingual IT Support Analyst
hace 2 semanas
Barcelona, España Betway Global A tiempo completoA global gaming company is seeking a Service Desk Analyst in Barcelona to provide first and second line IT support. The ideal candidate will handle user queries via phone, email, and chat while maintaining IT systems and documenting solutions. Essential skills include strong bilingual communication in English and Spanish, IT support proficiency, and...
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Bilingual IT Specialist — Global Support
hace 2 semanas
Barcelona, España Themis Solutions A tiempo completoA global legal tech leader is looking for an IT Specialist to deliver exceptional support to employees across Spain and Latin America. The ideal candidate is bilingual in English and Spanish, has a strong knowledge of macOS, iOS, and Windows, and is passionate about enhancing user experiences. The role involves managing IT service tickets, providing on-site...
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Coordinador/a de Proyectos I+d+i
hace 1 día
Barcelona, España OCA Global A tiempo completoDebido a nuestro crecimiento y expansión precisamos incorporar un/a** Coordinador/a de Proyectos I+D+I **para nuestro departamento de **Certificación **en **Sant Cugat del Vallés, Barcelona.** Tus **funciones **principales serán: - Coordinación y gestión de los expedientes de Certificación de las actividades de I+D+I de los clientes. - Gestión de...
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IT Support
hace 3 días
Barcelona, España Núñez i Navarro A tiempo completoDesde hace más de 70 años, en Núñez i Navarro creamos espacios pensados y proyectados para contribuir al bienestar de las personas y satisfacer sus necesidades actuales y futuras. Nuestro Grupo es, hoy en día, marca de referencia en Barcelona para quienes buscan vivienda, un espacio de trabajo, soluciones de aparcamiento y movilidad, propuestas de ocio...
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Customer Operations Expert
hace 5 horas
Barcelona, España IT A tiempo completoA leading technology firm in Barcelona is looking for a customer champion to support their clients effectively. You will be the main point of contact, ensuring customer satisfaction through empathy and expertise. Ideal candidates have strong IT knowledge with an emphasis on cloud environments, excellent communication skills in English, and a...
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IT Support
hace 5 días
Barcelona, España Kube Group A tiempo completoᴇɴ We're looking for a highly organised individual who is fluent in English! Location: Barcelona, Spain ️ Role: IT Support Overview Kube Group is a group of companies dedicated to the placement of IT consultants. They provide IT and engineering recruitment and consulting services worldwide. The sales teams are based in Spain, France, and the United...
