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AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. The AV/IT Executive Support Technician is responsible for the everyday support for programs and events hosted at the center. They maintain a professional environment for clients and staff during events and off hours. The Technicians will work closely with stakeholders and the Operations Manager to ensure proper coverage and scheduling of events and programs. Provide onsite support for visitors and executive level events. Ability to support and communicate with executive level clients (and higher). Perform daily inspection and regular maintenance of hardware and software for internal platform. Diagnose network problems impacting one or many internal platform applications Utilize remote access Mac, Linux, and Windows systems to control internal platform (via SSH, VNC; be able to navigate file systems on remote machines). Events: Working with event organizers to create a production plan, setting up and testing equipment, and operating equipment during the event. Installing AV equipment in an office environment. Performing routine maintenance and troubleshooting to ensure optimal performance. Providing technical support: Training users on how to operate AV systems and providing technical support. Collaborating with IT: Integrating AV systems into network infrastructure. Perform support tasks in a timely and quality conscious manner. Bachelor’s degree and equivalent work experience. Experience working in video conferencing, video production, or post production. Experience with G-Suite, Google Meet, Microsoft Teams, Zoom, and WebEx. Experience with Google Workspace administration. Experience with video displays and content management system. Paid holidays, sick days, and personal days. Training and professional development opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
