Customer Service Sales Representative

hace 1 semana

Valencia, España buscojobs España A tiempo completo

Customer Service and Support

Location: Valencia, Spain

Job Title: Customer Service Sales Representative (German-Speaking) - On-site-Part time- HH02

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Valencia (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Customer Service Sales Representative on our team, you will:

  • Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
  • Fast and effective reply to inbound queries
  • Make outbound calls when necessary to solve issues with customers and different internal business units
  • Create quote and follow up with cross selling / up selling and a proactive and service attitude
  • Ensuring personal knowledge of the Store portfolio and Post sales processes are maintained
  • Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

  • Are bilingual or proficient in German and fluent in English
  • Have minimum of 1 year relevant experience
  • Have strong communication skills
  • Knowledge of sales techniques (up- / cross-selling, objection handling, etc)
  • Are customer driven and motivated to work in sales
  • Are achievement and target oriented
  • Have IT knowledge and technical understanding
  • Have strong personal interest & curiosity in IT products and applications
  • Have real capability to listen to customers
  • Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
  • Have exceptional customer facing and customer care skills

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

  • Full time 20 hours / week Indefinite contract: Monday - Friday 13:30 / 17:30
  • Salary 10.000 euros gross / year + up to 1.000 euros gross / year in bonus
  • Great office location in Valencia
  • Friends hunting (referral) bonus
  • Full paid training about the company and the project you will be working on
  • Career development program and specialized courses

Experience the best version of you

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1543411

Location: ESP Valencia - Av. d'Aragó, 30

Language Requirements: English, German

Time Type: Part time

#J-18808-Ljbffr

  • Customer Service Sales Representative

    hace 1 mes

    Valencia, Valencia, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service Sales RepresentativeAre you looking for a challenging and rewarding career in customer service and sales? We're a global technology and services leader that powers the brands of the future, and we're seeking a talented individual to join our team as a Customer Service Sales Representative in Valencia.About the...

  • Customer Service Sales Representative

    hace 1 mes

    Valencia, España Webhelp Spain A tiempo completo

    .Experience the power of a game-changing career. Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and...

  • Customer Service Sales Representative

    hace 6 meses

    Valencia, España Webhelp A tiempo completo

    **Location** - Valencia, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for a **German**-speaking** Customer Service Sales Representative (on-site)** to join one of our...

  • Customer Service Sales Representative

    hace 6 meses

    Valencia, España Webhelp A tiempo completo

    **Location** - Valencia, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day. We are looking for a **German-speaking Customer Service Sales Representative (on-site)** to join one of our exciting...

  • Customer Service Sales Representative

    hace 6 meses

    Valencia, España Webhelp A tiempo completo

    **Location** - Valencia, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for a **German-speaking Customer Service Sales Representative (on-site)** to join one of our exciting...

  • Customer Service Sales Representative

    hace 1 semana

    Valencia, España buscojobs España A tiempo completo

    Customer Service and SupportLocation: Valencia, SpainJob Title: Customer Service Sales Representative (German-Speaking) - On-site-Part time- HH02Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help...

  • Customer Service Sales Representative

    hace 7 días

    Valencia, España buscojobs España A tiempo completo

    Customer Service and SupportLocation: Valencia, SpainJob Title: Customer Service Sales Representative (German-Speaking) - On-site-Part time- HH02Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help...

  • Customer Service and Sales Representative

    hace 6 meses

    Valencia, España Webhelp A tiempo completo

    **Location** - Valencia, Spain**Language** - German*** **Description**: **Customer Service and Sales Representative - German Market** **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** Customer Service and Sales...

  • Customer Service Telecall Representative

    hace 1 mes

    Valencia, Valencia, España Telecall Marketing A tiempo completo

    Job Title: Customer Service Telecall Representative We are looking for a customer service telecall representative to join our telemarketing team in Sax, Alicante. If you have a high level of one of the following languages: English, French, Italian or Spanish, please contact us for an interview. Key Responsibilities: Provide customer service to clients via...

  • Customer Service Sales Representative

    hace 3 semanas

    Valencia, Valencia, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service Sales RepresentativeIn Valencia, Spain, we're looking for talented individuals to join our team as CUSTOMER SERVICE SALES REPRESENTATIVES. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and driving sales growth. We offer a dynamic work environment that...

  • Customer Service and Sales Representative

    hace 8 meses

    Valencia, España City Job Offers A tiempo completo

    Do you speak German? Are you efficient and customer focus? Do you live in Valencia or you are planning to move there? We are hiring German Customer Service and Sales Representatives for a prime tech company! Your main responsibilities will be to provide high quality customer service while upselling and cross-selling the company’s products. ** Your...

  • Customer Service Representative Dutch-speaking

    hace 3 semanas

    Valencia, Valencia, España Digital Customer Care Company BV A tiempo completo

    Digital Customer Care Company BV is seeking a highly skilled and motivated Dutch-speaking Customer Service Representative (Freelance) to join our team.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and...

  • Customer Service Representative

    hace 1 mes

    Valencia, Valencia, España Columbia Sportswear Company A tiempo completo

    About the Role: As a Customer Service Representative with Columbia Sportswear Company, you will play a vital role in ensuring our customers have an exceptional experience in our retail stores. Your main responsibility will be to provide top-notch customer service, answering questions, and helping consumers find the right products that meet their needs. Key...

  • Customer Service Sales Liaison

    hace 4 semanas

    Valencia, Valencia, España Minacs A tiempo completo

    Customer Service Sales Representative - German-SpeakingJoin a dynamic team of game-changers powering the brands of the future in technology. As a Customer Service Sales Representative on our team, you will be part of an innovative and growing team that helps well-known brands improve their businesses with technology and integrated solutions. We're a global...

  • Russian Language Customer Service Representative

    hace 1 mes

    Valencia, Valencia, España Recruitment Direct A tiempo completo

    Job Title: Russian Language Customer Service RepresentativeLocation: Remote in PortugalJob Type: Full-timeContract Duration: 12 monthsAbout the Job: Our client is seeking a Russian-speaking customer service advisor to work from home in Portugal. The ideal candidate will have native-level Russian and a general interest in translations.About the Company:...

  • Customer Service Sales Representative

    hace 2 meses

    Valencia, España Webhelp Spain A tiempo completo

    Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and...

  • Sales Representative

    hace 3 semanas

    Valencia, Valencia, España Eastpak A tiempo completo

    Job DescriptionWe are seeking a highly motivated Sales Representative to join our team at Eastpak. As a Sales Representative, you will be responsible for maximizing store sales and achieving sales goals.Key Responsibilities:Monitors sales progress and results against key targetsLeads an environment of productivity by leading the customer engagement on the...

  • Valencia Customer Service Representative

    hace 3 semanas

    Valencia, Valencia, España Helloprint A tiempo completo

    About HelloPrintHelloPrint is a fast-growing e-commerce company with a unique culture and exciting challenges. We are certified as a Great Place To Work and offer a dynamic, entrepreneurial, and international environment with colleagues from 34 nationalities and an average age of 30.About the RoleWe are looking for a professional-level English and French...

  • Customer Service Representative for B2B E-Commerce

    hace 1 mes

    Valencia, Valencia, España Q2 A tiempo completo

    ​Job SummaryQ2 seeks an exceptional American Native Speaker to fill a Customer Service Representative position for our B2B E-Commerce platform. This role will focus on delivering top-notch customer care to US-based B2B businesses, primarily boutiques selling our fashion brand.Key ResponsibilitiesPrimary Duties:Provide exceptional phone, email, and chat...

  • Customer Service Representative for Travel and Tourism

    hace 2 semanas

    Valencia, Valencia, España Ttec A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. As a Greek-English Travel Customer Service representative, you will be responsible for providing exceptional customer experiences while working on behalf of Booking.com.