CX Ops Specialist

hace 2 semanas


Barcelona, España Factorial A tiempo completo

Hello At Factorial we're looking for a new Customer Experience Operations Specialist (CX Ops Specialist) to help us boost the company to the next level. About us At Factorial, we’re on a mission to help small and medium businesses (SMBs) automate and elevate their HR processes—so they can focus on people, not paperwork. With over 1000 employees across 9 markets, we serve 100,000+ users and are one of Europe’s fastest-growing SaaS companies. We're backed by top-tier investors and proudly headquartered in Barcelona. We believe in bold goals, radical ownership, and inclusive collaboration. If you're eager to build impactful campaigns that shape the future of HR tech, we want to meet you. About the Role We’re looking for a CX Ops Specialist to join our growing CX Ops team (Revenue Operations focused). You’ll play a critical role in designing, building, and maintaining automation systems across all the Customer Experience team (Onboarding,



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