Hybrid- Customer Experience Specialist Spanish/Italian
hace 1 mes
Join Us in Sunny Malaga as a Spanish and Italian ( Mandatory)-Speaking Customer Experience Specialist
About the Role:
Hey there Are you fluent in Spanish and Italian ( both mandatory) and passionate about providing stellar customer service and want to work remotely from sunny Malaga? We're expanding our vibrant team in Malaga, Spain, and we want you If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is your chance to shine.
Your Mission:
- Be the First Point of Contact: Engage with our customers through phone, email, chat, and social media. You're the voice and heart of our brand
- Solve and Delight: You'll be solving problems, offering solutions, and making our customers feel valued and understood.
- Teamwork Makes the Dream Work: Collaborate closely with our fantastic team, including Team Leaders, Managers, and our Customer Success Team.
- Juggle and Excel: You'll balance multiple projects with ease and manage different timelines like a pro.
W hat’s in It for You:
- A Dream Location: Enjoy working in beautiful Malaga, a city that combines great weather, culture, and the buzz of city life.
- Competitive Perks: Attractive salary and opportunities for career progression.
- Learn and Grow: We provide training to help you become the best in your role and grow within the company.
What We’re Looking For:
- Multilingual Superstar: Fluent in Spanish and Italian and English. Bonus points if you speak another language
- Experience Counts: Ideally, you have at least a year of experience in a Contact Center or Customer Service role.
- Tech-Friendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles.
- The Ultimate Team Player: Energetic, assertive, and ready to thrive in a fast-paced environment.
EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.
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