Account Manager Canary Islands
hace 1 semana
Holidu is one of the fastest-growing travel tech companies worldwide. With more than $100M in funding to date and an international team of travel and technology enthusiasts, our mission is to finally make the search and booking of vacation rentals easy. With our search engine for vacation rentals Holidu we help travelers book the ideal accommodation for the lowest price, and through our software-and-service solution Bookiply we also support vacation rental owners in multiplying their bookings with less work. Do you want to have an impact on millions of travelers worldwide? Then pack your bag, hop on board and get ready for takeoff
Your future teamHolidu offers a software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. Join our motivated, high performance and diverse team in our office in Santa Cruz de Tenerife. We live by the value "we win as a team" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events.
Your role in this journey- Be the main contact person for our vacation rental owners in the Canary Islands who want to list their vacation rentals via our platform and advise them on how to use our product.
- Coordinate the going live of our vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service.
- Interact with our product and content team to guarantee a smooth onboarding process.
- Build strong relationships with our key-customers and actively support them in increasing revenues.
- Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy.
- Organize lead generating and networking events (remote or in-person) to build a community of vacation rental owners.
- Relevant job experience in account management, tourism or other customer-oriented roles.
- Strong communication skills and the ability to remain friendly and calm in all situations.
- Near native Spanish skills and fluent English.
- A customer-centric, problem-solving attitude.
- Excitement about new technologies and the travel industry.
- Impact : Make a difference for hundreds of thousands of monthly users.
- Growth : Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges.
- Personal Development : Use your learning budget and 2 extra study days for conferences, books, courses, and more.
- Community : Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team.
- Flexibility : Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year.
- Travel : Enjoy 23 vacation days and the possibility to take up to 10 unpaid vacation days with special discounts on our Holidu Homes properties.
Check out the adventure that awaits you on Instagram @lifeatholidu Want to travel with us?
Apply online on our career page Your first travel contact will be Sabrina from HR.
We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).
If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.
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