Account Manager Canary Islands

hace 1 semana


Santa Cruz de Tenerife, España Holidu Gmbh A tiempo completo

.Holidu is one of the fastest-growing travel tech companies worldwide. With more than $100M in funding to date and an international team of travel and technology enthusiasts, our mission is to finally make the search and booking of vacation rentals easy. With our search engine for vacation rentals Holidu we help travelers book the ideal accommodation for the lowest price, and through our software-and-service solution Bookiply we also support vacation rental owners in multiplying their bookings with less work. Do you want to have an impact on millions of travelers worldwide? Then pack your bag, hop on board and get ready for takeoff Your future team Holidu offers a software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. Join our motivated, high performance and diverse team in our office in Santa Cruz de Tenerife. We live by the value "we win as a team" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events. Your role in this journey Be the main contact person for our vacation rental owners in the Canary Islands who want to list their vacation rentals via our platform and advise them on how to use our product. Coordinate the going live of our vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service. Interact with our product and content team to guarantee a smooth onboarding process. Build strong relationships with our key-customers and actively support them in increasing revenues. Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy. Organize lead generating and networking events (remote or in-person) to build a community of vacation rental owners. Your backpack is filled with Relevant job experience in account management, tourism or other customer-oriented roles. Strong communication skills and the ability to remain friendly and calm in all situations. Near native Spanish skills and fluent English. A customer-centric, problem-solving attitude. Excitement about new technologies and the travel industry. Our adventure includes Impact : Make a difference for hundreds of thousands of monthly users. Growth : Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges. Personal Development : Use your learning budget and 2 extra study days for conferences, books, courses, and more. Community : Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team. Flexibility : Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year



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