SAP Technical Service Manager for Enterprise Cloud Services

hace 3 semanas

Madrid, Madrid, España Sap A tiempo completo

At SAP, we empower individuals to bring out their best. Our collaborative company culture is centered around a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for you to choose from.

About the Role

SAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area in SAP. ECS is responsible for providing cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) is the single point of contact for all technical topics in the context of the customer's S/4 HANA Private Cloud engagement.

Key Responsibilities
  • Support customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
  • Act as a trusted technical advisor to our customers and partners, analyzing their business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services.
  • Understand the customer's business, goals, and challenges to suggest technical solutions & services.
  • Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
  • Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes.
  • Design optimal SAP configuration to maximize system performance and availability.
  • Identify and position offerings by SAP that deliver value to the customer.
Requirements
  • Minimum 7+ years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis).
  • Minimum 3 years of experience in a customer-facing role.
  • Hands-on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase databases.
  • Experience in de-escalating critical situations.
  • Fluency in Spanish and English is mandatory. Fluency in Italian, Portuguese, or Turkish language is an advantage.

  • SAP Enterprise Cloud Services Technical Service Manager

    hace 2 semanas

    Madrid, Madrid, España Sap Se A tiempo completo

    About the Role:SAP Enterprise Cloud Services is looking for a Technical Service Manager to support our customers with their SAP S/4HANA adoption on their path to the Intelligent Enterprise. As a trusted technical advisor, you will analyze customers' business requirements and problems, and work across SAP Enterprise Cloud Services and other SAP departments to...

  • SAP Technical Service Manager for Enterprise Cloud Services

    hace 4 semanas

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will be responsible for providing technical guidance and support to our customers as they adopt SAP S/4HANA on their path to the Intelligent Enterprise.Key ResponsibilitiesAct as a trusted technical...

  • SAP Enterprise Cloud Services Technical Service Manager

    hace 3 semanas

    Madrid, Madrid, España Sap Se A tiempo completo

    Technical Service Manager RoleSAP Enterprise Cloud Services (ECS) is a global organization that provides cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers.As a Technical Service Manager, you will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their...

  • SAP Enterprise Cloud Services Technical Service Manager

    hace 4 semanas

    Madrid, Madrid, España Sap Se A tiempo completo

    Job DescriptionSAP Enterprise Cloud Services is seeking a Technical Service Manager to support our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise.Key Responsibilities:Act as a trusted technical advisor to our customers and partners, analyzing customers' business requirements and problems, and working across the SAP...

  • SAP Enterprise Cloud Services Technical Service Manager

    hace 3 semanas

    Madrid, Madrid, España Sap Se A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will be responsible for providing technical expertise and support to our customers, ensuring the successful adoption of SAP S/4 HANA Private Cloud.Key Responsibilities• Serve as the primary point of...

  • SAP Enterprise Cloud Services Technical Service Manager

    hace 3 semanas

    Madrid, Madrid, España Sap Se A tiempo completo

    About the RoleSAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area in SAP. ECS is responsible for providing cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers. As a Technical Service Manager, you will contribute to SAP's global strategy by supporting our customers with their...

  • SAP Enterprise Cloud Services Technical Service Manager

    hace 4 semanas

    Madrid, Madrid, España Sap Se A tiempo completo

    **Technical Service Manager at SAP Enterprise Cloud Services**SAP Enterprise Cloud Services (ECS) is a global organization that provides cloud-hosted infrastructure and technical managed services to SAP private cloud customers. As a Technical Service Manager, you will be the single point of contact for all technical topics in the context of the customer's...

  • SAP Enterprise Cloud Services Technical Service Manager

    hace 1 día

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleThis is an exciting opportunity to join the SAP Enterprise Cloud Services team as a Technical Service Manager. As a Technical Service Manager, you will play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP...

  • Technical Service Manager at SAP Enterprise Cloud Services

    hace 4 semanas

    Madrid, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers' SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners, analyzing...

  • Technical Service Manager at Enterprise Cloud Services

    hace 4 semanas

    Madrid, Madrid, España SAP A tiempo completo

    Join SAP's Enterprise Cloud Services TeamWe are seeking a highly skilled Technical Service Manager to join our Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers' SAP S/4HANA adoption and cloud transformation journeys.Key ResponsibilitiesAct as the primary point of contact for customers,...

  • Technical Service Manager at Enterprise Cloud Services

    hace 4 semanas

    Madrid, Madrid, España Sap A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will be responsible for providing technical guidance and support to our customers, helping them to accelerate their cloud transformation journey and achieve their business goals.Key Responsibilities:Act...

  • Technical Service Manager at SAP Enterprise Cloud Services

    hace 3 semanas

    Madrid, Madrid, España SAP A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...

  • Technical Service Manager at Enterprise Cloud Services

    hace 1 mes

    Madrid, Madrid, España SAP A tiempo completo

    Join Our Team as a Technical Service ManagerWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key Responsibilities:Act as a trusted technical advisor...

  • Technical Service Manager at Enterprise Cloud Services

    hace 1 mes

    Madrid, Madrid, España SAP A tiempo completo

    Join Our Team as a Technical Service ManagerWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key Responsibilities:Act as a trusted technical advisor...

  • Technical Service Manager at Enterprise Cloud Services

    hace 4 semanas

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe help the world run better at SAP. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.As a Technical...

  • Technical Service Manager at Enterprise Cloud Services

    hace 1 mes

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...

  • Technical Service Manager at Enterprise Cloud Services

    hace 1 mes

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...

  • Technical Service Manager at Enterprise Cloud Services

    hace 4 semanas

    Madrid, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in helping our customers accelerate their cloud transformation journey and achieve the business values and outcomes they want from their SAP landscape.Key ResponsibilitiesAct as...

  • Technical Service Manager at Enterprise Cloud Services

    hace 4 semanas

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Service Manager to join our Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers' SAP S/4HANA adoption and cloud transformation journeys.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners, analyzing...

  • Technical Service Manager at Enterprise Cloud Services

    hace 1 mes

    Madrid, Madrid, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...