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Senior Billing Coordinator
hace 2 meses
Senior Billing Coordinator (They, She, He)
Not your typical application. We are a rapidly expanding multi-category platform connecting millions of users with businesses and couriers, providing on-demand services from over 170,000 local eateries, grocery stores, and retail outlets.
Operating in more than 1500 cities across 25 nations, we have a vision: To ensure everyone has easy access to everything in their cities.
And this is where your journey begins...
YOUR ROLE
We are seeking a highly skilled and experienced customer service and billing expert to become part of the Order to Cash team within our Global Finance Operations Department at our headquarters. As a Billing Coordinator, you will be fully accountable for the entire billing cycle for assigned portfolios of accounts.
YOUR RESPONSIBILITIES
Accurately generate invoices and process payments in a timely manner. Handle credit and debit adjustments as required. Update and maintain billing records and master data as necessary. Ensure the integrity of accounting data by monitoring and implementing control measures. Collaborate closely and proactively with other departments and local teams; resolve all billing and payment inquiries within established service level agreements. Thoroughly and accurately maintain and update billing documentation in line with departmental guidelines. Establish effective backup support processes (cross-training and knowledge transfer) to guarantee seamless support for all portfolio matters; ensure adequate coverage during absences. Assist with reconciliations and support month-end closing activities. Contribute to identifying process enhancements. Perform other duties as assigned.QUALIFICATIONS YOU BRING
A minimum of 3 years' experience in billing and/or Accounts Receivable. At least 2 years of experience in Customer Support. A keen eye for detail and accuracy is essential. Highly organized with the ability to manage multiple tasks in a fast-paced environment. Capable of working effectively under pressure and meeting deadlines. Ability to thrive in a multicultural environment; a true team player. Excellent organizational skills. Strong analytical and problem-solving abilities. Proactive, adaptable, and able to take initiative. Hands-on experience with a leading ERP system—SAP experience is advantageous. Advanced proficiency in Excel; SQL knowledge is desirable. Excellent communication skills in English.Even if you feel you don't meet all our requirements, we encourage you to apply; we are committed to finding the best talent out there. Skills can be developed, and embracing diversity is invaluable.
We believe that driven talent deserves:
An attractive equity plan (if applicable). Comprehensive private health insurance to keep you at your best. Monthly meal benefits to explore new features in our beta app (and satisfy your cravings). Discounts on transportation, food, and even childcare expenses. Reduced gym memberships to keep you energized. The flexibility to work from home two days a week, and the opportunity to work remotely for up to three weeks a year. Enhanced parental leave (if applicable). Online therapy and wellness benefits.We are committed to delivering a unique culture built on talent, where we strive to amplify our impact on millions of people, paving the way forward together.
At Glovo, we genuinely value diversity for the positive contributions it brings to our teams, products, and culture. We are dedicated to providing equal opportunities for talent from all backgrounds.
Feel free to indicate your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc.).
Explore our culture by taking a look at our resources.
