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Front Desk Assistant

hace 2 meses

Huelva, Huelva, España Barceló Group A tiempo completo

Job Summary: We are seeking a highly motivated and organized Front Desk Assistant to join our team at Barceló Isla Canela. As a Front Desk Assistant, you will be responsible for providing exceptional customer service, ensuring a smooth check-in and check-out process, and maintaining the overall cleanliness and organization of the reception area.

Responsibilities:
- Prepare and process documentation for guest arrivals and departures.
- Maintain the reception area, ensuring it is clean and organized at all times.
- Handle guest inquiries and complaints in a professional and courteous manner.
- Assist with currency exchange and coordinate with the kitchen and dining staff as needed.

Requirements:
- Completion of a Cycle of Intermediate Training in Hospitality and Tourism.
- Minimum 1 year of experience in a similar role.
- Fluency in English, with a second language highly valued.
- Familiarity with office software, reservation systems, and other relevant tools.
- Ability to work in a team environment, provide excellent customer service, and adapt to changing situations.

What We Offer:
- The opportunity to work in a dynamic, collaborative, and responsible work environment.
- The chance to work in different countries and areas of the company, with geographical mobility and opportunities for growth and professional development.
- Access to top-tier training programs tailored to your position within the company.