Hotel Receptionist

We are seeking a highly motivated and experienced Hotel Receptionist to join our team at Barcelo Isla Canela. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing excellent customer service to our guests.

• Guest Services: Greet and assist guests upon arrival and departure, respond to inquiries, and resolve any issues that may arise.
• Front Desk Operations: Manage the front desk area, handle check-ins and check-outs, process payments, and maintain accurate records.
• Communication: Respond to phone calls, emails, and messages in a timely and professional manner.
• Cash Handling: Process transactions, manage cash and credit card payments, and reconcile discrepancies.
• Teamwork: Collaborate with other hotel departments to ensure seamless operations and exceptional guest experiences.

• Education: Cycle Formativo de Grado Medio in Hosteleria y Turismo or equivalent.
• Experience: Minimum 1 year of experience in a similar role, preferably in a hospitality setting.
• Languages: Fluent English, Spanish language skills preferred.
• Skills: Basic computer knowledge, familiarity with hotel management systems, excellent communication and problem-solving skills.

• Competitive Salary: €20,000 - €25,000 per annum (approximately $22,000 - $28,000 USD), depending on experience.
• Geographical Mobility: Opportunities for career growth and relocation within the Barcelo Group.
• Ongoing Training: Access to comprehensive training programs, including Barcelo Campus e-learning platform.
• Health Insurance: Exclusive health insurance policy with various benefits.
• Discounts: Enjoy discounts on hotels, travel, and leisure activities for you and your family.