Front Office Operations Manager

hace 4 semanas


Huelva, Huelva, España So A tiempo completo

Company Overview: Our hotel strives to deliver exceptional service excellence, adhering to industry standards. The Front Office Supervisor will play a crucial role in leading the team towards this goal.

Job Description:

The Front Office Supervisor is responsible for supervising the entire front office team to ensure seamless operations and high-quality service delivery. This includes overseeing reception, guest relations, and front desk functions, ensuring adherence to hotel standards and procedures.

Key Responsibilities:

  • Supervise and lead the front office team to achieve exceptional service standards
  • Monitor and control front office operations, including stock levels and requisition preparation
  • Implement and maintain checklists to ensure efficient daily operations
  • Foster a positive working relationship among team members
  • Upsell rooms, food, and beverage services to guests

Requirements:

  • Degree or diploma in hospitality or room division
  • 2-5 years of experience in a similar role, depending on education and career background
  • Proficiency in desktop applications and hotel software
  • Fluency in English and Spanish

Estimated Salary Range: $60,000 - $80,000 per annum, depending on location and experience.

Benefits:

We offer an attractive incentive plan, significant discounts on hotel services, and discounts at Accor Group hotels and associated companies.



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