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Payment Solutions Manager
hace 1 mes
About the Role
">We are seeking a highly skilled Payment Solutions Manager to join our team. As a key member of our organization, you will be responsible for overseeing the management of payment-related queries, ensuring timely and effective resolution of payment issues.
">Key Responsibilities
">- ">
- Collaborate with development teams to integrate payment APIs and webhooks into existing systems.">
- Oversee the management of payment-related queries via the execution layer, ensuring timely and accurate responses to customer inquiries.">
- Manage the end-to-end process of handling payment issues, including troubleshooting and resolving discrepancies.">
- Ensure compliance with company policies and industry regulations in handling payment queries.">
Requirements
">We are looking for an experienced professional with strong analytical skills, attention to detail, and excellent communication skills. The ideal candidate will have:
">- ">
- Proficiency in managing payment-related queries and issues.">
- A strong understanding of payment systems (e.g., Adyen, Klarna, PayPal, Braintree) and their operational requirements.">
- Experience with payment APIs and webhooks is a plus.">
- A minimum of 3-5 years of experience in payment solutions or customer service management.">
- A proven track record of successfully managing complex payment queries in a large organisation.">
Benefits
">We offer a competitive salary range of £50,000 - £65,000 per annum, depending on experience, as well as a range of benefits, including:
">- ">
- Incremental holiday allowance">
- Staff discount on qualifying purchases across Group retail stores and online">
- Exclusive colleague bike discount scheme">
- Discounted gym membership">
- Personal development opportunities to learn and develop at work">
- Access to apprenticeships and accredited qualifications">
About Us
">JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues across several retail fascias in over 30 markets around the world.
">We are an equal opportunities employer who embraces and values differences, recognising the importance of an inclusive workplace culture where everyone can thrive irrespective of their background or identity.
">We are committed to providing operational excellence and continuous growth opportunities for our employees, making JD Sports a great place to work.
">How to Apply
">If you are interested in this role, please submit your application, including your CV and a covering letter outlining your relevant experience and qualifications.