Checkout and Payment Solutions Manager

hace 3 días


Madrid, Madrid, España Hellotickets A tiempo completo
Unlock Career Growth as a Checkout and Payment Solutions Manager

Hellotickets is a leading global travel experiences platform seeking an experienced Checkout and Payment Solutions Manager to join our team. This role offers the opportunity to make a significant impact on our customer experience and drive business growth.

About the Role

We are looking for a highly skilled professional with over 3 years of experience in e-commerce or marketplace environments. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a remote setting.

The successful candidate will be responsible for optimizing the checkout process, addressing online fraud challenges, and managing multi-country payment solutions. They will also lead design and UX changes aimed at improving the conversion rate and making the customer journey more intuitive and engaging.

Key Responsibilities
  • Optimize the checkout process to improve conversion rates
  • Enhance payment authorization rates for various payment methods
  • Address online fraud challenges and implement robust anti-fraud tools
  • Navigate multi-country payment processing complexities
  • Lead design and UX changes to improve customer experience
Requirements
  • 3+ years of experience in e-commerce or marketplace environments
  • Strong technical background with SQL skills
  • Knowledgeable in online fraud prevention and multi-country payment processing
  • Able to communicate effectively in English
Benefits
  • Competitive compensation package (€60,000 - €80,000 per annum)
  • High-impact working environment with flat hierarchies and short decision-making processes
  • Gym sponsorship and access to fitness studios across Spain
  • Remote work options
  • Career progression opportunities
About Hellotickets

Hellotickets is a passionate provider of travel experiences, tours, and activities. Our mission is to help explorers find their way to more wonder in the world. We offer a dynamic and fun start-up environment with a focus on innovation and customer satisfaction.



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