Multimedia Events Specialist

hace 20 horas


Madrid, Madrid, España Schiller International University A tiempo completo

Experiential Learning Institution Seeks Multispecialized Technician

About the Role

We are seeking a skilled Multimedia Events Specialist to join our team at Schiller International University's Madrid campus. This full-time position involves setting up, managing, and tearing down events held on campus, as well as providing remote support for events in Heidelberg, Paris, and Tampa when needed.

When there are no events scheduled in Madrid, the specialist will collaborate with the Helpdesk team to resolve pending tickets, including Level 1 and Level 2 support for staff, faculty, and students. This entails addressing issues related to access to university platforms and applications, as well as network-related matters on campus.

The work schedule is Monday through Friday from 11:00 AM to 8:00 PM, with a lunch break. Full-time, on-site presence is required. If there is an event on a Saturday, those hours will be deducted from the following Monday.

Key Responsibilities
  • Setup, execution, and teardown of events, including camera operation, microphone and speaker configuration in rooms, and management of live streaming
  • Document the operation of hardware and software related to events, for example, how to use cameras in one of the rooms to connect them to streaming events
  • Periodic maintenance of hardware and software used for events, ensuring everything runs optimally
  • Pre-event testing of equipment to guarantee flawless execution
  • Editing and post-production of event recordings for distribution or archiving
  • Incident resolution and request management through a ticketing platform, ensuring efficient responses and quick solutions
  • Provide L1 and L2 Helpdesk support at the Madrid campus, and L2 support for other campuses, for staff, faculty, and students
Requirements

To be successful in this role, you should have:

  • Training related to audiovisuals
  • Experience in the use of cameras, microphones, speakers, screens...
  • Experience in the use of software such as OBS, YouTube...
  • Knowledge and experience related to the IT field will be an asset
  • Either native English speaker or proficiency level of English competency
  • Either native Spanish speaker or proficiency level of Spanish competency
  • French and German would be an asset

Salary Range: €25,000 - €35,000 per annum



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