Financial Crime Specialist
hace 6 días
Key Responsibilities:
Safeguard Ebury and our clients from financial crime risk, including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion, and reputational risk.
Resolve customer-related issues via email and chat.
Liaise with various requests within the team's workflow.
Manage requests for information relating to clients' accounts or activities with Ebury.
Efficiently manage a personal portfolio of cases and tasks.
Proactively follow up with clients and sales representatives to ensure timely completion of cases and tasks.
Communicate task status to colleagues and supervisors, escalating problems swiftly as needed.
Uphold and reinforce company and departmental values.
Adhere to all internal policies, processes, and procedures.
Requirements:
- University degree.
- Diligent with excellent attention to detail.
- Proactive with the ability to work within strict timeframes and under pressure.
- Strong communication skills, both written and verbal.
- Highly empathetic with strong active listening skills.
- Co-operative and comfortable working in a team environment.
- Curious and eager to learn, actively asking questions to confirm understanding of processes and procedures.
- Adaptable with the ability to cope with changing products, processes, and procedures.
- Aligned with Ebury values.
- Fluency in English and Spanish, with any other European language considered a benefit.
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