Digital Sales Consultant

hace 6 días


Barcelona, Barcelona, España Teleperformance A tiempo completo

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

About the Role

We are looking for highly-skilled professionals to join our team as Inside Sales Representatives. As a member of our team, you will work on outbound leads to acquire new advertisers for Google Ads.

You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target-driven environment, where you will work towards individual sales targets as well as being part of a larger sales team responsible for increasing the Client customer base across EMEA.

Your Responsibilities
  • Achieve a minimum number of interactions (phone calls and/or emails) per day
  • Qualify and manage inbound leads and the overall sales pipeline
  • Identify the needs of the business and personalize the product towards the related business
  • Properly prepare and set expectations with businesses about the onboarding and go-live process
  • Develop a deep understanding of the onboarding requirements/processes for our product across different regions
  • Work closely with businesses to collect and submit information required to complete our onboarding process
  • Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
  • Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
Requirements

English C2 level

At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role

Experience working in a call center environment

Extremely high attention to detail and strong organizational skills

Structured communicator, both written and spoken

Ability to produce high-quality work in a fast-paced environment under strict deadlines

Proficient in Google Docs and Sheets and/or Microsoft Word and Excel

Ability to work independently and complete day-to-day tasks with minimal supervision

Benefits

This is a full-time position (39 hours per week, Monday to Friday)

The estimated salary for this role is approximately €23,526 per year, plus up to €2,628 in bonus

This is a hybrid working model in Barcelona

We offer relocation support and a referral program

We provide 3 weeks of intense introduction training on Google Ads and specific sales training

We have a permanent presence of coaches who facilitate personal and professional development

We have an established career path to grow within the project

We offer continuous training and certifications within Google products

We participate in bi-weekly, monthly, or quarterly contests

We employ with the world's largest provider of contact center services

We offer an excellent work environment, great colleagues, social arrangements, and personal development

We have a dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Our office location is surrounded by the sea (World Trade Center, Barcelona, Spain)


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