Digital Sales Consultant
hace 3 semanas
About the Role
We are seeking a highly motivated and results-driven Digital Sales Consultant to join our team. As a key member of our sales team, you will be responsible for selling Lenovo products and services to end-user clients through inbound and outbound phone calls and chats.
Key Responsibilities
- Closing incoming sales opportunities to ensure short-term goals, objectives, and quotas are met
- Performing outbound calls proactively and when requested by the business to new and existing customer install base
- Assisting customers with order placement, providing product information and advice related to products and services that best suit the customers' needs
- Following up on leads generated from the Customer Service Team or other departments
- Providing an excellent customer experience from the initial call to the final sale closure
- Ability to identify opportunities to up-sell and cross-sell products as per customers' requirements
- Completing call logs and reports where required
- Ensuring that products, services, and solutions recommended to clients will fulfill their needs
- Offering a high level of service meeting our department key metrics for Sales, Quality, and Productivity
- Ability to overachieve on daily & monthly targets
- Liaising effectively with other internal departments and external businesses in a professional manner as required
Requirements
- At least one year of experience in a Sales Support or similar role, preferably in the IT sector
- Native/Fluent English language (any additional European language is a plus)
- Excellent communication skills (spoken & written)
- Entrepreneurial mind, highly persuasive and highly motivated to close sales
What We Offer
- An open and stimulating environment within one of the most forward-thinking IT companies
- Opportunities for career development & growth
- Access to trainings for personal development
- An international team with a high focus on Gender Diversity
- Attractive compensation package: £45,000 - £55,000 per annum (dependent on experience) and Performance-based rewards
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